At a Glance
- Tasks: Drive sales and optimise performance across Matalan’s EU marketplace channels.
- Company: Join a dynamic team at Matalan, a leader in retail and fashion.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Collaborate with diverse teams and build relationships with marketplace partners.
- Why this job: Be part of an inclusive culture that values creativity and growth.
- Qualifications: Experience in eCommerce or marketplace management with strong analytical skills.
The predicted salary is between 50000 - 60000 £ per year.
The Marketplace Relationship Manager will lead the growth and trading performance of Matalan’s EU marketplace channels, ensuring products are effectively launched, marketed and optimised across multiple third‑party platforms. This role will own the day‑to‑day commercial management of marketplace partners, driving sales performance, customer visibility, product availability and brand presentation across international territories. The successful candidate will combine strong trading instincts with operational excellence and marketplace expertise to support Matalan’s international growth ambitions.
Key Responsibilities
- Own the commercial performance of marketplace channels, driving sales, profit and growth.
- Monitor daily, weekly and monthly trading performance and take proactive actions to optimise results.
- Analyse sales, traffic, conversion and product performance data to identify opportunities and risks.
- Manage pricing, promotions, markdowns and product visibility in line with trading plans.
- Work closely with internal teams to maximise stock availability and minimise missed sales opportunities.
Marketplace Operations & Product Management
- Manage the end‑to‑end product onboarding process across marketplace platforms.
- Ensure accurate and timely product uploads, descriptions, imagery and categorisation.
- Maintain high standards of product content and brand presentation across all marketplaces.
- Support localisation requirements including language, currency and territory‑specific compliance.
- Resolve operational issues impacting product availability or customer experience.
Partner & Stakeholder Management
- Build strong relationships with external marketplace partners and account managers.
- Collaborate cross‑functionally with Buying, Merchandising, eCommerce, Marketing, Supply Chain and Finance teams.
- Lead regular performance reviews with marketplace partners and internal stakeholders.
- Identify opportunities to expand product ranges, categories and territories.
Commercial Growth & Strategy
- Support the development and execution of the marketplace growth strategy.
- Identify new marketplace opportunities and emerging trends across international markets.
- Recommend initiatives to improve marketplace profitability, customer reach and brand awareness.
- Drive continuous improvement across marketplace processes, reporting and ways of working.
Qualifications
- Previous experience within eCommerce, digital trading or marketplace management.
- Strong commercial awareness and trading mindset.
- Experience managing third‑party marketplaces within retail or fashion.
- Strong analytical skills with the ability to interpret data and drive actions.
- Excellent organisational and stakeholder management skills.
- Ability to manage multiple priorities in a fast‑paced environment.
- Strong communication and relationship‑building skills.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.
Benefits
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Marketplace Commercial Manager in Knowsley employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee growth, Matalan offers extensive career development opportunities alongside competitive benefits such as a generous staff discount, wellbeing support, and a recognition scheme that celebrates achievements. Located in a dynamic retail environment, this role as Marketplace Commercial Manager not only allows you to drive international growth but also to be part of a collaborative team that values creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Commercial Manager in Knowsley
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Matalan are looking for when hiring for a Marketplace Commercial Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Matalan for the Marketplace Commercial Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Matalan as a Marketplace Commercial Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Matalan’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Marketplace Commercial Manager.
We think you need these skills to ace Marketplace Commercial Manager in Knowsley
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Matalan, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Matalan's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Matalan. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Matalan
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Matalan uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Matalan. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
