At a Glance
- Tasks: Support Senior Merchandiser in managing brand partners and driving sales initiatives.
- Company: Join Matalan, a dynamic retail innovator with a collaborative culture.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Inclusive environment that champions equality and personal growth.
- Why this job: Make an impact in the retail industry while developing your skills and career.
- Qualifications: Analytical mindset, strong communication skills, and a proactive approach.
The predicted salary is between 25000 - 30000 £ per year.
As a Junior Merchandiser on our Brand team you will support the Senior Merchandiser in managing our brand partners across various online product categories, delivering new and existing initiatives to achieve our sales and profit plans.
You will take timely and accurate action to support planning, product setup, and promotional administration, and work closely with partners to deliver the best product at the best price and at the right time.
Key Responsibilities
- Set and agree KPIs for dropship brands in terms of demand, despatch sales, margin, and options, using a framework to build from brand level to the total budget.
- Day-to-day management of our online brand partners, building strong working relationships to drive performance
- Attend regular trade and operational meetings, confidently presenting trade and performance information, managing actions, and cascading updates on any opportunities, risks, or issues identified.
- Manage the WSSI, planning and forecasting sales and profit in alignment with partner plans.
- Own the full end-to-end process for setting up dropship products online and drive continuous process improvement.
Support suppliers with any issues they experience, troubleshooting and escalating to the relevant parties where required.
- Monitor and manage product availability to ensure the full range is available online.
Use systems such as BI, e-commerce reporting, and Mirakl to support sales, and communicate potential issues to management to highlight risks and propose mitigating actions.
- Review option productivity, tracking each brand against planned options and ROS to ensure optimum performance.
Direct Assistant Merchandisers and TAMs on where the tail needs to be reduced, and work alongside our brand partners to ensure our offer remains relevant while maximising opportunities in overperforming categories and brands.
- Manage key analytical reporting for the department, such as category analysis and CTD/BTA brand tracking, to ensure we make well-informed decisions.
- Use the Mirakl platform, dashboard, and Insights to ensure suppliers meet delivery SLAs while monitoring supplier incident and return rates.
- Review P&L alongside the Senior Merchandiser to ensure profitability by brand, supporting the investigation of low-profit brands, recommending actions to improve performance, and implementing them where needed.
- Complete the trading calendar, with promotional activity aligned to the sales plan and successful historic events, as well as company promotions where suitable.
- Take an active role in strategy planning and meetings, demonstrating an understanding of lessons learned and how to drive the department forward.
- Create strong working relationships with key functions across the business, such as E-commerce, Marketing, Retail, Customer Services, and Finance teams, to ensure alignment across Matalan on the end-to-end process.
- Act as a role model for personal growth while supporting and encouraging career development and progression.
- Coach and develop trainees and assistants within the team.
To find the best people for our Merchandising teams, we'd like you to have the following....
- Knowledge of dropship or experience of working with external brands is desirable but not essential.
- Experience at AM or JM level
- Ability to think commercially.
- Strong analytical skills.
- Experience of development and coaching.
- Ability to work independently with a proactive mindset.
- Excellent interpersonal skills, with the ability and confidence to communicate at all levels.
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work.
We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role.
If you require any adjustments during our recruitment process, please don't hesitate to let us know.
- In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
- #J-18808-Ljbffr
Junior Merchandiser - Brands in Knowsley employer: Matalan
MATALAN is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those looking to grow in the retail sector. With a focus on empowering leaders and driving performance, employees benefit from comprehensive training programmes and opportunities for career advancement, all while working in a dynamic environment across the vibrant South of England. Join us to be part of a team that values innovation, customer satisfaction, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Merchandiser - Brands in Knowsley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Matalan, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Matalan!
We think you need these skills to ace Junior Merchandiser - Brands in Knowsley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Matalan, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Matalan and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Matalan that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Matalan
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!