At a Glance
- Tasks: Lead global IT projects and manage vendor relationships for impactful delivery.
- Company: Join Matalan, a dynamic retail innovator with a collaborative culture.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Hybrid working model with a focus on inclusivity and team growth.
- Why this job: Be a key player in transforming technology to enhance customer experiences.
- Qualifications: Strong leadership skills and experience in project and product delivery.
The predicted salary is between 51750 - 63250 £ per year.
Leading multiple, complex, global IT projects concurrently.
Leading vendor management disciplines including suppliers with multi-million pound contracts.
Strong commercial and financial acumen.
Leadership of multi-disciplined teams with a blend of internal talent, contractors and third party suppliers.
Experience of both project and product based delivery is desirable.
This role is hybrid working, will require 2-3 office days and 2 days from home.
As our Head of Delivery, you'll play a pivotal role in ensuring our technology portfolio is delivered successfully, balancing pace with governance to bring strategic initiatives to life.
You'll oversee project delivery, vendor partnerships and IT financial management, ensuring our investment delivers real value for the business.
This is a highly collaborative leadership role where you'll work closely with stakeholders across the organisation, building strong relationships, driving continuous improvement and creating an environment where high-performing teams can thrive.
Whether it's shaping our delivery roadmap, managing strategic supplier partnerships or optimising technology investment, you'll ensure our IT function is set up to deliver today while preparing for the future.
If you're a commercially minded technology leader who enjoys bringing people together, driving change and delivering results through others, we'd love to hear from you.
Leadership- Leadership and development of internal talent, ensuring we have the appropriate level of knowledge and skills across the team(s) and appropriate succession planning.
- Leadership and performance management of contractors.
- Leadership and performance management of the IT departments third party suppliers.
- Establish and maintain an accurate view of the IT delivery roadmap(s), aligning where appropriate with relevant internal stakeholders and third party suppliers.
- Establish an IT Delivery methodology which promotes the right balance between speed and control, assuring its application across IT projects.
- Overseeing the continuous improvement of project management processes and practices.
- Accountable for demand and capacity planning across the internal IT team and IT third parties in respect of project delivery; scaling the delivery team as appropriate.
- Assure positive customer satisfaction through delivery of projects to the agreed cost, time, scope, quality and security constraints.
- Ensuring that IT projects and IT workstreams are planned and tracked appropriately.
- Establish regular, clear and consistent channels of communication at the appropriate levels within the organisation.
- Overseeing the mitigation of key risks and issues across the IT Portfolio.
- Establish IT vendor management governance.
- Accountable for the contractual and commercial relationships with all third party vendors providing IT services into Matalan.
- Oversee commercial and contractual negotiations including contract setup, renewals and terminations.
- Accountable for defining and leading cost optimisation opportunities with third party services and products.
- Measure and report on vendor management function performance.
- Accountable for the management of IT CAPEX and OPEX budgets.
- Continuous re-forecasting of costs, mitigating any associated risks; invoice reconciliation; and payment disputes.
Head of IT Delivery in Knowsley employer: Matalan
MATALAN is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those looking to grow in the retail sector. With a focus on empowering leaders and driving performance, employees benefit from comprehensive training programmes and opportunities for career advancement, all while working in a dynamic environment across the vibrant South of England. Join us to be part of a team that values innovation, customer satisfaction, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT Delivery in Knowsley
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Matalan values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Matalan might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Matalan!
✨Direct Apply to Matalan
Let's not forget to apply directly through the Matalan website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of IT Delivery in Knowsley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Matalan.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Matalan. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Matalan
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
