At a Glance
- Tasks: Transform data into insights that drive impactful business decisions and strategies.
- Company: Join Matalan, a dynamic retail innovator with an inclusive culture.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Embrace a collaborative environment that champions equality and continuous improvement.
- Why this job: Make a real impact by uncovering data stories that shape smarter campaigns.
- Qualifications: Strong SQL skills and experience in analytics, testing, and stakeholder management.
The predicted salary is between 36900 - 45100 £ per year.
As a Customer Data Analyst, you’ll turn data into meaningful insight that drives real business impact.
Sitting at the heart of our Customer, Ecommerce and Marketing functions, you’ll use data to shape smarter decisions, stronger campaigns and better customer outcomes.
You’ll take ownership of projects end-to-end, working with semi-structured data to uncover trends, answer key business questions and influence strategy.
What you’ll be doing
- Owning and delivering analysis that goes beyond reporting to provide clear, actionable “so what” insights
- Writing efficient, scalable SQL to unlock value from complex datasets
- Applying structured analytical thinking to solve problems with minimal direction
- Designing and building intuitive Power BI dashboards that bring data to life for stakeholders
- Using testing and measurement techniques to evaluate performance and optimise campaigns
- Ensuring data accuracy by understanding and managing data lineage end-to-end
- Identifying data challenges and proactively improving data quality and reliability
- Creating clear, accessible documentation so work can be easily reused and scaled
- Partnering with Ecommerce and Marketing stakeholders to support decision making and performance
You’re a curious, commercially minded analyst who enjoys digging into data and uncovering the story behind it.
You’re confident working independently, but equally comfortable collaborating with stakeholders to drive impact.
You bring both technical expertise and a strong understanding of how data supports real business decisions.
What you’ll bring
- Strong SQL skills, with experience writing complex queries in a commercial environment
- A solid understanding of analytics, testing and statistical methods
- Experience translating data into clear, engaging insights using tools like Power BI
- The ability to communicate complex findings in a simple, compelling way
- Experience working with semi-structured data, ideally in a retail or B2C environment
- A proactive approach to problem solving, with a focus on quality and accuracy
- Strong stakeholder management skills, with the ability to build trust and influence
- A natural curiosity and desire to understand the “why” behind the data
- A mindset of continuous improvement, always looking to develop and add more value
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work.
We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role.
If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
- In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
- #J-18808-Ljbffr
Customer Data Analyst in Knowsley employer: Matalan
MATALAN is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those looking to grow in the retail sector. With a focus on empowering leaders and driving performance, employees benefit from comprehensive training programmes and opportunities for career advancement, all while working in a dynamic environment across the vibrant South of England. Join us to be part of a team that values innovation, customer satisfaction, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Data Analyst in Knowsley
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like Matalan!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Customer Data Analyst at Matalan.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like Matalan.
✨Apply Directly through Our Website
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We think you need these skills to ace Customer Data Analyst in Knowsley
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at Matalan, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Matalan. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Matalan
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at Matalan!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
