At a Glance
- Tasks: Support the Store Manager in driving sales and leading a high-performing team.
- Company: Join Matalan, a dynamic retailer with a focus on innovation and inclusivity.
- Benefits: Enjoy a 20% discount, generous leave, and a wellbeing day off.
- Other info: Be part of a culture that values creativity and personal growth.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Previous retail management experience and strong customer service skills.
The predicted salary is between 30000 - 35000 £ per year.
About the Role
As an Assistant Store Manager at Matalan, you'll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPI's in your store. Developing and leading a high performing team, you'll drive an inspiring VM proposition and ensure stock availability is maximised, engaging the store team to be the best they can be and to deliver an excellent customer experience every day. You’ll work alongside the store management team to drive performance, development and succession planning.
- Drive a service culture within store through coaching the team and sharing best practice.
- Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team.
- Take responsibility for all aspects of compliance and audit related activities across the store.
- Complete regular performance reviews to identify any development needs and encourage open and honest feedback.
- Ensure the VM guide is followed to deliver an inspirational shopping experience.
About You
- Previous retail management experience ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPI's.
- Proven high standards of customer engagement and service.
- Strong leadership, listening and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever‑evolving here. We champion equality for all and have fostered an inclusive culture that encourages colleagues to bring their true selves to work and contributes to collective creativity, open‑mindedness and growth.
Benefits
- 20% colleague discount, which increases with length of service.
- 25 days annual leave plus bank holidays (pro‑rata basis dependant on contracted hours).
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing.
- The Recognition Scheme.
- Employee Assistance Programme.
Assistant Store Manager in Kent employer: Matalan
Matalan is an excellent employer that prioritises the growth and development of its employees, offering a supportive work culture where inclusivity and creativity thrive. As an Assistant Store Manager, you will benefit from a generous colleague discount, ample annual leave, and a commitment to employee wellbeing through various initiatives. Join a team that values high performance and customer engagement, while providing opportunities for personal and professional advancement in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Matalan's values and behaviours. This way, you can show how you embody those traits and fit right in with their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your retail management experience and leadership skills confidently.
✨Tip Number 3
Bring your A-game to the interview! Prepare examples of how you've driven sales and improved customer engagement in previous roles. Numbers speak volumes, so be ready to share your achievements!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Assistant Store Manager in Kent
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how your previous experiences align with our values and how you can contribute to creating an excellent customer experience.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Share specific examples of how you've developed others and driven performance in past roles.
Be Data Savvy:We love numbers! If you've got experience analysing sales performance or using data to drive decisions, make it known in your application. This shows us that you can take responsibility for compliance and audit activities effectively.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Matalan and our culture.
How to prepare for a job interview at Matalan
✨Know Your Numbers
Before the interview, brush up on your understanding of key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've previously met or exceeded sales targets and how you can apply that experience at Matalan.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've developed teams in the past. Think about specific instances where you coached team members to improve their performance or customer engagement.
✨Understand Matalan's Values
Familiarise yourself with Matalan's values and culture. During the interview, demonstrate how your personal values align with theirs and how you can contribute to fostering an inclusive and high-performing environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to drive a service culture. Prepare by thinking through potential challenges you might face as an Assistant Store Manager and how you would tackle them.
