At a Glance
- Tasks: Deliver exceptional service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a competitive salary, 20% discount, and exclusive savings at hundreds of retailers.
- Other info: Access ongoing training and development to grow within your role.
- Why this job: Kickstart your career while making a real impact on customer experiences.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for! We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role!
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role. From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
General Sales Assistant (Perm) in Kempston employer: Matalan
Matalan is an excellent employer that prioritises its employees' growth and well-being, offering a supportive family-style work environment where every team member is valued. With competitive salaries, a generous 20% colleague discount, and access to exclusive savings through our Family Extras Scheme, we ensure that our staff feel appreciated and motivated. Our commitment to a learning culture means you'll receive comprehensive training and ongoing development opportunities, making Matalan the perfect place to kickstart your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) in Kempston
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so show us that you understand what makes us tick!
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be the face of Matalan, so think about how you can deliver an amazing experience for our customers. Role-play with a friend if you need to!
✨Tip Number 3
Be ready to showcase your adaptability. Retail can be fast-paced, and we love team members who can think on their feet. Share examples from your past experiences where you've had to adjust quickly to changes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you're serious about joining the Matalan family. Get your application in early to stand out!
We think you need these skills to ace General Sales Assistant (Perm) in Kempston
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our Matalan Values.
Tailor Your Application:Make sure to customise your application for the General Sales Assistant position. Highlight any relevant experience in retail or customer service, and explain how you can contribute to creating a fantastic customer experience in-store.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about Matalan and our culture there!
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just interested in the job, but also in being a part of their culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for potential scenarios you might face on the shop floor. Think about how you would handle difficult customers or upsell products. Practising these responses can help you feel more confident during the interview.
✨Show Your Energy and Adaptability
Matalan is looking for someone who can thrive in a fast-paced environment. During the interview, demonstrate your energetic attitude and adaptability. Share stories that highlight your ability to work under pressure and how you’ve successfully adapted to changes in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics, training opportunities, or how they support employee growth. It’s a great way to engage with the interviewer and leave a lasting impression.
