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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join Matalan, a forward-thinking retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a 20% discount, generous leave, wellbeing support, and career development opportunities.
- Why this job: Be a role model in retail, inspire others, and make a real impact in-store.
- Qualifications: Experience in retail, strong leadership skills, and a passion for customer service.
- Other info: Flexible working environment with opportunities for personal growth and recognition.
The predicted salary is between 30000 - 42000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, this post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the Role
As a Team Manager at Matalan you will be a key role model in our stores, showcasing our Matalan Values and behaviours while optimising sales and leading a high‑performing, energetic and adaptable team. You’ll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you’ll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience.
You’ll be…
- Driving sales targets and exploring sales opportunities
- Role model of outstanding customer service, Matalan values and a real passion for retail
- Leading the implementation of seasonal layouts and visual guidelines throughout the store
- Opening and closing the store
- Up‑skilling team members, giving regular feedback to drive performance
Benefits
In addition to competitive salaries, we also offer the following core benefits:
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro‑rata basis dependant on contracted hours)
- Optional extra holiday buy‑scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme and wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
About You
To be part of our team we would like you to…
- Have experience in a similar role in fashion or homeware retail
- Be a confident communicator who understands how to engage and motivate others
- Be able to provide examples of leadership experience
- Have a good understanding of visual merchandising (VM)
- Have a proven ability to identify sales opportunities and drive new ideas
- Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
- Be able to work under pressure and be adaptable to change
Team Manager FTC in Ipswich employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager FTC in Ipswich
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our team, so show us your passion for retail and how you embody our inclusive spirit!
✨Tip Number 2
Prepare some examples of your leadership experience. We love to hear about how you've motivated teams in the past, so think of specific situations where you drove performance or tackled challenges head-on.
✨Tip Number 3
Don’t forget to showcase your customer service skills! We’re all about creating great shopping experiences, so be ready to discuss how you’ve gone above and beyond for customers in previous roles.
✨Tip Number 4
Finally, apply through our website as soon as possible! With a high volume of applications, it’s best to get your foot in the door early. We can’t wait to see what you bring to the table!
We think you need these skills to ace Team Manager FTC in Ipswich
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've driven sales or created great customer experiences in your previous roles. We want to see that spark!
Be a Storyteller: Use your application to tell a story about your leadership journey. Highlight moments where you’ve motivated your team or tackled challenges head-on. This helps us see how you embody the Matalan values and can inspire others.
Tailor Your Application: Make sure to customise your application for the Team Manager role. Refer to the job description and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Apply Early!: Don’t wait until the last minute to submit your application. If you’re keen on joining our team, apply as soon as possible through our website. This way, you won’t miss out if we receive a high volume of applications!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their culture and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles where you've successfully motivated a team or driven sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Visual Merchandising Know-How
Since visual merchandising is key in retail, brush up on your knowledge of VM principles. Be ready to discuss how you've implemented effective layouts in previous roles and how you can contribute to Matalan's seasonal displays. This shows you're proactive and have a keen eye for detail.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about times when you've had to handle pressure or change in a retail environment. Practising these scenarios will help you respond confidently and effectively during the interview.
