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For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver an amazing customer experience.
- Company: Join Matalan, a forward-thinking retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Why this job: Make a real impact in retail while growing your leadership skills in a supportive environment.
- Qualifications: Previous retail management experience and strong leadership skills are essential.
- Other info: Be part of a culture that values diversity and encourages personal growth.
The predicted salary is between 21600 - 36000 £ per year.
About the Role
As an Assistant Store Manager at Matalan, you will role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPIs in your store. Developing and leading a high performing team, you will drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day.
You will work alongside the store management team to drive performance, development and succession planning:
- Drive a service culture within store through coaching the team and sharing best practice
- Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team
- Take responsibility for all aspects of compliance and audit related activities across the store
- Complete regular performance reviews to identify any development needs and encourage open and honest feedback
- Ensure the VM guide is followed to deliver an inspirational shopping experience
About You
- Previous retail management experience ideally within a volume retailer
- Demonstrable track record of delivering high standards and KPIs
- Proven high standards of customer engagement and service
- Strong leadership, listening and communication skills
- Good analytical ability and data interpretation skills
- Proven ability to develop others
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Assistant Store Manager in Glasgow employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Matalan's values and behaviours. This will help you align your answers with what they’re looking for and show that you’re a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve led a team or improved performance. Be ready to share these during your interview to demonstrate your experience and skills.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've used data to drive sales or improve customer service in previous roles. This will highlight your ability to meet KPIs and contribute to Matalan’s success.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the store’s goals or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
We think you need these skills to ace Assistant Store Manager in Glasgow
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've engaged with customers and driven sales in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating an excellent shopping experience.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've developed others and created a positive team culture. We’re all about collaboration, so any stories about coaching or mentoring will definitely catch our eye!
Be Data Savvy: We love numbers, and so should you! In your application, mention any experience you have with analysing sales performance or using data to drive decisions. This shows us that you can think critically and make informed choices to help the store succeed.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at Matalan. Use keywords from the job description and align your experiences with what we’re looking for. It’ll show us that you’ve done your homework and are genuinely interested in joining our team!
How to prepare for a job interview at Matalan
✨Know Your Numbers
As an Assistant Store Manager, you'll need to demonstrate your analytical skills. Before the interview, familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to drive sales and improve store performance in your previous roles.
✨Showcase Your Leadership Style
Matalan values strong leadership, so think about examples that highlight your ability to develop and inspire a team. Prepare stories that showcase your coaching techniques and how you've successfully engaged your team to deliver excellent customer service.
✨Emphasise Customer Engagement
Customer experience is crucial in retail. Be prepared to share specific instances where you enhanced customer engagement or resolved issues effectively. This will show that you understand the importance of creating a positive shopping experience.
✨Align with Matalan's Values
Research Matalan’s values and culture before your interview. Think about how your personal values align with theirs and be ready to discuss this connection. Showing that you resonate with their inclusive culture can set you apart from other candidates.
