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For Companies At a Glance
- Tasks: Deliver top-notch service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing development opportunities.
- Why this job: Kickstart your career while making a real impact on customer experiences.
- Qualifications: No specific qualifications needed, just a passion for helping customers.
- Other info: Inclusive culture that values your true self and encourages growth.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Responsibilities
- Deliver an efficient and reliable service to customers and act as a customer advisor to achieve sales while living Matalan Values.
- Maintain a customer-focused in-store experience as a priority.
- Work across the shop floor, till area and stock room in a fast-paced retail environment.
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website available to Matalan Family members, with savings across hundreds of retailers
- Pension Scheme
- Access to our Your Voice forum to share views and ideas
- Commitment to learning: induction, MyMatalan online platform, and ongoing development to grow within your role
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive on an inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant (Temp) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Temp)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers and how you'd handle them. Being able to demonstrate your ability to deliver great service will set you apart from other candidates.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent Matalan's brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing benefits we offer at Matalan.
We think you need these skills to ace General Sales Assistant (Temp)
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in delivering great customer service. We want to see how you put customers at the heart of everything you do, just like we do at Matalan!
Be Energetic and Adaptable: In a fast-paced retail environment, it’s important to show that you can keep up with the energy. Share examples of how you've adapted to changes or challenges in previous roles – we love a can-do attitude!
Embrace Our Values: Familiarise yourself with Matalan's values and weave them into your application. We’re all about teamwork and inclusivity, so let us know how you embody these principles in your work.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Matalan
✨Know the Matalan Values
Before your interview, take some time to familiarise yourself with Matalan's core values. Understanding what they stand for will help you align your answers and demonstrate that you're a great fit for their team.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you can showcase your ability to handle different situations, as this role is all about making customers feel valued and satisfied.
✨Be Ready for a Fast-Paced Environment
Since the role involves working in a fast-paced retail environment, be prepared to discuss how you manage your time and stay organised under pressure. Share any relevant experiences that highlight your adaptability and energy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about team dynamics or opportunities for growth within Matalan, which can also give you insight into their culture.