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For Companies At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer known for innovation and an inclusive culture.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings at various retailers.
- Why this job: Kickstart your career in a supportive team with approachable management and growth opportunities.
- Qualifications: No specific qualifications required; just bring your energy and passion for customer service.
- Other info: Part-time permanent role with flexible hours; apply early as positions may close quickly.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don\’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the Role
As a General Sales Assistant within our stores, you\’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer\’s experience in‑store is at the forefront of our work.
You’ll have great exposure of a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There\’s a great family‑style approach to our teams with approachable management, so whether you\’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our \’Your Voice\’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you\’ll get a great induction, access to our \’MyMatalan\’ online platform and ongoing support and development to help you grow within your role
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General Sales Assistant (Perm) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm)
✨Tip Number 1
Familiarise yourself with Matalan's values and culture. Understanding their commitment to inclusivity and teamwork will help you align your responses during the interview, showcasing that you are a good fit for their family-style approach.
✨Tip Number 2
Prepare to discuss your customer service experience. Since the role focuses on delivering an efficient service, think of specific examples where you've gone above and beyond for customers, as this will demonstrate your ability to thrive in a fast-paced retail environment.
✨Tip Number 3
Show enthusiasm for the role and the brand. Matalan values energetic and adaptable team members, so express your excitement about working in retail and how you can contribute to creating a positive shopping experience for customers.
✨Tip Number 4
Be ready to discuss your flexibility and availability. As this is a part-time position, highlighting your willingness to work varied shifts will show that you are committed to meeting the needs of the store and its customers.
We think you need these skills to ace General Sales Assistant (Perm)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Matalan is looking for in a General Sales Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in retail or customer service. Emphasise any relevant skills, such as communication, teamwork, and adaptability, which align with Matalan's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and Matalan as a company. Mention specific examples of how you can contribute to their team and enhance customer experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Matalan
✨Show Your Customer Service Skills
As a General Sales Assistant, your ability to connect with customers is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, highlighting your communication skills and adaptability.
✨Emphasise Teamwork
Matalan values a family-style approach within their teams. During the interview, discuss your experiences working in a team environment, showcasing how you contribute to a positive atmosphere and support your colleagues.
✨Demonstrate Your Adaptability
Retail can be fast-paced and unpredictable. Share instances where you've successfully adapted to changing situations or handled multiple tasks at once, proving that you can thrive in a dynamic environment.
✨Align with Matalan's Values
Familiarise yourself with Matalan's core values and culture. During the interview, express how your personal values align with theirs, and how you can contribute to their inclusive and creative work environment.
