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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with sales in a vibrant retail environment.
- Company: Join Matalan, a friendly and supportive team in Great Malvern.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing development opportunities.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Flexible hours perfect for students, with a family-style team culture.
Overview
General Sales Assistant (Perm) 8 Hours per week / Evening & Weekends — Matalan, Great Malvern, England, United Kingdom
About the Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have exposure to a fast-paced retail sales environment, working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management.
Responsibilities
- Provide efficient and reliable customer service in-store.
- Assist customers to find products and complete sales on the till.
- Work across the shop floor, till area and stock room to support store operations.
- Live the Matalan Values and contribute to a positive, collaborative team environment.
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website for Matalan Family members
- Pension Scheme
- Access to our ‘Your Voice’ forum to share views and ideas
- Induction and ongoing development through the MyMatalan online platform
Employment details
- Employment type: Part-time
- Hours: 8.0
- Seniority level: Entry level
- Location: Great Malvern, England, United Kingdom
Note: The post may close prior to the specified closing date if a high volume of suitable applications is received. Please apply as soon as possible if interested.
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General Sales Assistant (Perm) 8 Hours per week / Evening & Weekends employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm) 8 Hours per week / Evening & Weekends
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and adaptability, which are key for a General Sales Assistant.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you’re looking smart and presentable. It shows that you respect the opportunity and are ready to represent Matalan’s values right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace General Sales Assistant (Perm) 8 Hours per week / Evening & Weekends
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can deliver that efficient and reliable service that Matalan values so much!
Be Energetic and Adaptable: In your application, let us know about times when you've had to adapt quickly in a fast-paced environment. We love candidates who can bring that high-energy vibe to our team!
Embrace the Matalan Values: Familiarise yourself with Matalan's values and weave them into your application. Show us how you can contribute to a positive and collaborative team environment – it’s all about teamwork!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Matalan
✨Know the Matalan Values
Before your interview, take some time to familiarise yourself with Matalan's core values. They’re all about customer service and teamwork, so think of examples from your past experiences that demonstrate how you embody these values. This will show that you’re not just a good fit for the role, but also for the company culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for potential scenarios you might face in-store, like handling difficult customers or upselling products. Practising your responses can help you feel more confident during the interview and showcase your problem-solving skills.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. Aim for a neat and tidy appearance that reflects the professional yet approachable vibe of Matalan. This shows that you respect the opportunity and understand the retail environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like for a General Sales Assistant. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.