At a Glance
- Tasks: Assist customers, manage sales, and maintain a vibrant store environment.
- Company: Join Matalan, a dynamic retail brand focused on innovation and customer satisfaction.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Other info: Flexible hours and a chance to grow within a thriving company.
- Why this job: Kickstart your career in a supportive, inclusive team that values your input.
- Qualifications: No specific experience required; just bring your enthusiasm and energy!
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
General Sales Assistant (Perm) 8 Hour Contract in Falkirk employer: Matalan
Matalan is an exceptional employer that prioritises its employees' growth and well-being, offering a vibrant work culture where teamwork and inclusivity thrive. With competitive salaries, generous colleague discounts, and a commitment to ongoing development through comprehensive training and support, Matalan ensures that every General Sales Assistant can flourish in their role while contributing to a customer-centric environment. Join us in a fast-paced retail setting where your contributions are valued, and your career can take off in a supportive family-like atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) 8 Hour Contract in Falkirk
✨Tip Number 1
Familiarise yourself with Matalan's values and culture. Understanding what they stand for will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this role is all about delivering exceptional service.
✨Tip Number 3
Show your enthusiasm for working in a fast-paced retail environment. Be ready to explain how you handle busy situations and maintain a positive attitude, as this is crucial for a General Sales Assistant.
✨Tip Number 4
Engage with the Matalan community online. Follow their social media channels and participate in discussions to demonstrate your interest in the brand and its initiatives, which can set you apart from other candidates.
We think you need these skills to ace General Sales Assistant (Perm) 8 Hour Contract in Falkirk
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the General Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement:Write a personal statement that reflects your passion for customer service and retail. Use specific examples from your past experiences to demonstrate how you embody Matalan's values and can contribute to their team.
Highlight Relevant Experience:Make sure to include any previous retail or customer service experience in your CV. Emphasise your ability to work in a fast-paced environment and your adaptability, as these are crucial for the role.
Proofread Your Application:Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Matalan
✨Understand Matalan's Values
Before your interview, take some time to research and understand Matalan's core values. Being able to discuss how you align with these values will show your potential employer that you're a good fit for their team.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Think of examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Be ready to share these during the interview.
✨Show Your Adaptability
Retail environments can be fast-paced and ever-changing. Be prepared to discuss times when you've had to adapt quickly to new situations or challenges. This will demonstrate your ability to thrive in a dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, make sure to ask questions that show your interest in the role and the company. Inquire about the team culture, training opportunities, or how success is measured in the position. This will leave a positive impression on your interviewer.
