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- Tasks: Deliver top-notch service and help customers find what they need.
- Company: Join Matalan, a dynamic retailer with an inclusive culture.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing development support.
- Why this job: Be part of a supportive team and make a real impact on customer experiences.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Flexible part-time hours in a fast-paced retail environment.
Employer: Matalan
Location: Birmingham, England, United Kingdom
Salary: National Minimum wage
Working Pattern: Part Time
Contract Type: Permanent
Hours: 4.0
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family‑style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
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General Sales Assistant (Perm) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm)
✨Tip Number 1
Get to know Matalan! Familiarise yourself with our values and culture. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! Retail is all about presentation. Show us your style while keeping it professional. It’s a great way to make a lasting first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Matalan family!
We think you need these skills to ace General Sales Assistant (Perm)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your true self shine through! We love seeing candidates who are genuine and enthusiastic about joining our team. Don’t be afraid to share a bit about what makes you unique!
Tailor Your Application: Make sure to customise your application for the General Sales Assistant role. Highlight any relevant experience or skills that align with our Matalan Values and the fast-paced retail environment. It shows us you’re serious about the position!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit. Avoid jargon and focus on what really matters!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it’s super simple to do!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's values, culture, and recent developments. Understanding their commitment to inclusivity and customer service will help you align your answers with what they’re looking for.
✨Show Your Customer Service Skills
As a General Sales Assistant, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork
Matalan values a family-style approach within their teams. Be ready to discuss how you’ve worked collaboratively in previous roles. Highlighting your adaptability and energy will show that you can contribute positively to their supportive environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Matalan supports its employees' growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.