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For Companies At a Glance
- Tasks: Deliver top-notch service and support customers in the Homeware Department.
- Company: Join Matalan, a dynamic retailer with a passion for innovation.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing development opportunities.
- Why this job: Be part of a vibrant team and make a difference in customer experiences.
- Qualifications: Retail experience and a love for homeware are essential.
- Other info: Flexible part-time hours with a supportive work environment.
Overview
Join to apply for the General Sales Assistant (Perm) – 12 Hours Homeware Department role at Matalan.
Location: Londonderry, United Kingdom. Working pattern: Part Time. Contract type: Permanent. Hours: 12.0.
About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
Responsibilities
- Deliver efficient and reliable service to customers who are at the heart of everything we do. Act as a customer advisor, achieving sales while living our Matalan Values; maintain a high performing, energetic and adaptable energy; ensure the in-store customer experience is at the forefront of our work.
- Operate across the shop floor, till area and stock room; support restocking shelves, updating displays, and participating in promotional activities.
- Provide product knowledge and recommendations; process transactions; maintain a clean and organized store environment.
Qualifications
- Previous retail experience; excellent communication and customer service skills; a passion for homeware products.
- Ability to work in a fast-paced environment; positive attitude; team player.
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – an exclusive discount website for Matalan Family members
- Pension Scheme
- Access to our ‘Your Voice’ forum
- Strong induction and ongoing development via MyMatalan
Employment type
- Part-time
We encourage applications from all; if you require any adjustments during our recruitment process, please let us know. In cases of high application volumes, the post may close prior to the specified closing date.
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General Sales Assistant (Perm) - 12 Hours Homeware Department employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm) - 12 Hours Homeware Department
✨Tip Number 1
Get to know Matalan! Familiarise yourself with their values and products. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer situations. This will help you shine during the interview and show that you’re ready to deliver top-notch service.
✨Tip Number 3
Dress the part! Make sure you look presentable and reflect the Matalan brand. A smart appearance shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Matalan family.
We think you need these skills to ace General Sales Assistant (Perm) - 12 Hours Homeware Department
Some tips for your application 🫡
Show Your Passion for Homeware: When writing your application, let us know why you love homeware! Share any personal experiences or interests that connect you to the products we sell. This will help us see your enthusiasm and fit for the role.
Highlight Your Customer Service Skills: Make sure to emphasise your previous retail experience and how you've provided excellent customer service in the past. We want to know how you can deliver that reliable service our customers expect!
Be Energetic and Adaptable: In your application, showcase your ability to thrive in a fast-paced environment. Mention any examples where you've had to adapt quickly or maintain a positive attitude under pressure. We love team players who can keep the energy up!
Apply Through Our Website: Don’t forget to submit your application through our careers site! It’s the best way for us to receive your details and get you started on this exciting journey with Matalan.
How to prepare for a job interview at Matalan
✨Know Your Homeware
Brush up on your knowledge of homeware products before the interview. Familiarise yourself with popular items, trends, and Matalan's specific offerings. This will help you demonstrate your passion for the products and show that you're ready to advise customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will highlight your ability to deliver the reliable service Matalan values.
✨Emphasise Teamwork
Matalan looks for team players, so be ready to discuss how you've collaborated with colleagues in the past. Share specific instances where you contributed to a positive team environment or helped achieve a common goal, showcasing your adaptability and energetic spirit.
✨Practice Common Interview Questions
Anticipate questions related to working in a fast-paced environment and handling multiple tasks. Practising your responses will help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
