At a Glance
- Tasks: Deliver exceptional service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style culture.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing training opportunities.
- Other info: Inclusive culture that values your unique contributions and growth.
- Why this job: Kickstart your career while making a real impact on customer experiences.
- Qualifications: No specific qualifications needed, just a passion for helping others.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
Company and Culture
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
Application and Selection
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
General Sales Assistant (Perm) 12-16hrs in Gloucester employer: Matalan
Matalan is an excellent employer that prioritises the well-being and development of its employees, offering a supportive and inclusive work culture where every team member is valued. With competitive benefits such as a generous colleague discount, access to exclusive savings, and a commitment to ongoing training and career growth, Matalan provides a fulfilling environment for those looking to thrive in the retail sector. Join us in a dynamic, family-oriented atmosphere where your contributions truly matter and help shape the future of our stores.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) 12-16hrs in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with customers, think of examples from your past experiences where you've gone above and beyond to help someone. This will make you stand out during the interview.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the retail vibe. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace General Sales Assistant (Perm) 12-16hrs in Gloucester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our Matalan Values.
Tailor Your Application:Make sure to customise your application for the General Sales Assistant position. Highlight any relevant experience or skills that match what we’re looking for, especially in customer service and retail environments.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid jargon and focus on what matters.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just interested in the job, but also in being a part of their culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Practising responses to questions like 'How would you deal with an unhappy customer?' can really help you stand out during the interview.
✨Show Your Energy and Adaptability
Matalan is looking for someone who can thrive in a fast-paced environment. During the interview, demonstrate your energetic attitude and adaptability by sharing stories where you successfully managed multiple tasks or adapted to changes quickly. This will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you too.
