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For Companies At a Glance
- Tasks: Assist customers, manage sales, and maintain store energy.
- Company: Join Matalan, a dynamic retail brand focused on innovation and customer experience.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Why this job: Kickstart your career in a supportive, inclusive environment with growth opportunities.
- Qualifications: No specific qualifications required; just bring your enthusiasm and adaptability!
- Other info: We value diversity and encourage everyone to be their authentic selves at work.
The predicted salary is between 21600 - 36000 £ per year.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
Company and Culture
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
Application and Selection
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant (Perm) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm)
✨Tip Number 1
Familiarise yourself with Matalan's values and culture. Understanding their commitment to customer service and teamwork will help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully handled multiple tasks or provided excellent customer service under pressure, as this is crucial for a General Sales Assistant role.
✨Tip Number 3
Show enthusiasm for retail and customer interaction. During any conversations or interviews, express your passion for helping customers and creating a positive shopping experience, which is at the heart of the role.
✨Tip Number 4
Network with current or former Matalan employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace General Sales Assistant (Perm)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the General Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered excellent service in previous roles, as this is crucial for a sales assistant position.
Highlight Teamwork and Adaptability: Mention any experiences that demonstrate your ability to work well in a team and adapt to fast-paced environments. Matalan values a family-style approach, so showcasing your collaborative spirit will be beneficial.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Matalan specifically and how you can contribute to their values and culture.
How to prepare for a job interview at Matalan
✨Show Your Customer Service Skills
As a General Sales Assistant, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully assisted customers in the past, highlighting your communication skills and problem-solving abilities.
✨Embrace the Matalan Values
Familiarise yourself with Matalan's core values and be ready to discuss how you embody these in your work. This will demonstrate your alignment with the company's culture and your commitment to contributing positively to the team.
✨Demonstrate Adaptability
Retail environments can be fast-paced and ever-changing. Be prepared to share instances where you've had to adapt quickly to new situations or challenges, showcasing your flexibility and resilience.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the role, team dynamics, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.