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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support store management while driving sales.
- Company: Join Matalan, a dynamic retailer with a focus on inclusivity and teamwork.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Why this job: Kickstart your career in a fast-paced retail environment with growth opportunities.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Gain leadership experience and be part of a supportive learning culture.
The predicted salary is between 20000 - 24000 £ per year.
Salary: National Minimum Wage – Plus Enhancement on Keyholder Shifts
Working Pattern: Full Time
Contract Type: Permanent
Hours: 8.0
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
About The Role
As a General Sales Assistant – Keyholder within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
In addition, you will support the management team where required, and at times have sole responsibility with store open/close procedures, helping guide your colleagues and gaining exposure to build leadership capabilities, driving store and colleague performance, and championing our customer service in store.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. If you\’re looking to kickstart your career a General Sales Assistant – Keyholder role with Matalan could be just what you are looking for!
About Our Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
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General Sales Assistant - Keyholder employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Keyholder
✨Tip Number 1
Get to know Matalan! Before your interview, check out their website and social media. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to Matalan's customer service goals.
✨Tip Number 3
Show off your personality! Matalan values inclusivity and creativity, so don’t be afraid to let your true self shine during the interview. Share personal stories that highlight your adaptability and teamwork skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Matalan team. Don’t miss out on this opportunity!
We think you need these skills to ace General Sales Assistant - Keyholder
Some tips for your application 🫡
Show Your Personality: When writing your application, let your true self shine through! We want to see your personality and how you connect with our Matalan values. Don’t be afraid to share a bit about what makes you unique!
Tailor Your Application: Make sure to customise your application for the General Sales Assistant - Keyholder role. Highlight your relevant experience and skills that align with the job description. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects how you’ll interact with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Matalan
✨Know the Company
Before your interview, take some time to research Matalan. Understand their values, culture, and recent innovations in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a General Sales Assistant - Keyholder, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you can contribute to creating a positive shopping experience, which is at the heart of Matalan's mission.
✨Demonstrate Leadership Potential
Since this role involves supporting the management team and potentially leading shifts, think of instances where you've taken initiative or led a team. Be ready to discuss how you can help drive store performance and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Matalan fosters an inclusive culture. This shows that you’re engaged and serious about your potential role within the company.