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- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Why this job: Kickstart your career in retail while making lasting connections this Christmas season.
- Qualifications: No prior experience needed, just a passion for helping customers.
- Other info: Flexible part-time hours with a supportive team atmosphere.
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About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Salary: National Minimum wage
Working Pattern: Part Time
Contract Type: Temporary
Hours: 4.0
About the Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family‑style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Year’s Eve and New Year’s Day (dependent on your rota).
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
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General Sales Assistant - Christmas (Temp) Evenings & Weekends employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas (Temp) Evenings & Weekends
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so show us your personality and how you can contribute to our inclusive environment.
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be at the forefront of delivering an amazing experience for our customers. Think of examples from your past experiences where you've gone above and beyond for someone.
✨Tip Number 3
Be ready to discuss your availability over the Christmas period. We need team members who are flexible and can work during peak times, so make sure you're clear about when you can be available.
✨Tip Number 4
Apply through our website as soon as possible! The sooner you get your application in, the better your chances are of landing that role. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace General Sales Assistant - Christmas (Temp) Evenings & Weekends
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your true self shine through! We love seeing candidates who are genuine and passionate about joining our Matalan family. Don’t be afraid to share a bit about what makes you unique!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the General Sales Assistant role. We want to see how you can contribute to our team and enhance the customer experience during the busy Christmas period.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your answers are easy to read and understand. This will help us get a good sense of who you are and what you bring to the table!
Apply Early!: Don’t wait until the last minute to submit your application. With a high volume of applicants, positions may close early. Head over to our website and apply as soon as you can to secure your chance at joining us this Christmas!
How to prepare for a job interview at Matalan
✨Know the Company
Before your interview, take some time to research Matalan. Understand their values, culture, and recent innovations in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
As a General Sales Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your ability to create a positive shopping experience will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations on the shop floor. Think about times when you had to deal with difficult customers or manage multiple tasks at once, and be ready to discuss these scenarios in detail.
✨Embrace the Team Spirit
Matalan values teamwork and inclusivity. During your interview, express your enthusiasm for working collaboratively and how you can contribute to a positive team environment. Sharing your thoughts on how you can support your colleagues will demonstrate that you’re a great fit for their family-style approach.