At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Why this job: Kickstart your career in retail while making lasting connections this Christmas season.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: Flexible evening and weekend shifts available during the festive period.
Overview
About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don\\u2019t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you\\u2019ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer\\u2019s experience in-store is at the forefront of our work.
You\\u2019ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There\\u2019s a great family-style approach to our teams with approachable management, so whether you\\u2019re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Years Eve and New Years Day (dependant on your rota).
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our \\u2018Your Voice\\u2019 forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you\\u2019ll get a great induction, access to our \\u2018MyMatalan\\u2019 online platform and ongoing support and development to help you grow within your role
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General Sales Assistant - Christmas (Temp) Evenings And Weekends (4hr Contract) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas (Temp) Evenings And Weekends (4hr Contract)
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so show us your personality and how you can contribute to our inclusive environment.
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be at the forefront of delivering an amazing experience for our customers. Think of examples from your past where you've gone above and beyond for someone.
✨Tip Number 3
Be ready to discuss your availability over the Christmas period. We need team members who are flexible and can work during peak times, so let us know when you can be there to support our busy store!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Matalan family. Don’t wait too long, as positions may close quickly!
We think you need these skills to ace General Sales Assistant - Christmas (Temp) Evenings And Weekends (4hr Contract)
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your true self shine through! We want to see your personality and how you can fit into our Matalan family. Don’t be afraid to share a bit about your interests or what makes you tick.
Tailor Your Application: Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention your availability over the Christmas period – it’s super important for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your answers are easy to read and understand. Avoid jargon and focus on what really matters – your skills and enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team culture there!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their commitment to inclusivity and customer service will help you align your answers with what they value most.
✨Show Your Customer Service Skills
As a General Sales Assistant, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Be ready to discuss how you've worked well in teams and adapted to changing situations. Highlighting your energetic and adaptable nature will resonate well with their culture.
✨Be Ready for the Christmas Rush
Since this role requires availability over the Christmas period, express your enthusiasm for working during this busy time. Share any previous experiences you have had in high-pressure environments, showing that you can handle the hustle and bustle of retail during the festive season.