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For Companies At a Glance
- Tasks: Deliver excellent customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong team culture and inclusive values.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Flexible evening and weekend shifts available during the festive period.
- Why this job: Kickstart your career in retail while making lasting connections this Christmas season.
- Qualifications: No specific qualifications required, just a passion for customer service.
Matalan Great Malvern, England, United Kingdom
Salary: National Minimum wage
Working Pattern: Part Time
Contract Type: Temporary
Hours: 8.0
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Years Eve and New Years Day (dependant on your rota).
About Our Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
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General Sales Assistant - Christmas (Temp) Evening & Weekend Shifts employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas (Temp) Evening & Weekend Shifts
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so show us your personality and enthusiasm for retail!
✨Tip Number 2
Practice common interview questions related to customer service. Think about how you would handle different scenarios on the shop floor, as we love candidates who can think on their feet!
✨Tip Number 3
Dress appropriately for your interview – smart casual is usually a safe bet. We want to see that you take pride in your appearance, just like we do with our store presentation.
✨Tip Number 4
Apply through our website as soon as possible! With the high volume of applications, getting your name in early can really make a difference. Plus, it shows you're keen to join the Matalan family!
We think you need these skills to ace General Sales Assistant - Christmas (Temp) Evening & Weekend Shifts
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our Matalan family.
Tailor Your Application: Make sure to customise your application for the General Sales Assistant role. Highlight any relevant experience or skills that align with our values and the job description. This shows us you’re genuinely interested in joining our team!
Check Your Details: Before hitting that submit button, double-check all your details. Typos and errors can make a bad impression, so take a moment to ensure everything is spot on. We appreciate attention to detail!
Apply Early: Don’t wait until the last minute to apply! Given the high volume of applications we might receive, it’s best to get your application in as soon as possible. Head over to our website and get started today!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their culture and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a General Sales Assistant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your ability to deliver an efficient and reliable service, which is at the heart of Matalan's mission.
✨Be Ready for a Fast-Paced Environment
Retail can be hectic, especially during the Christmas period. Think of scenarios where you've thrived under pressure or adapted quickly to changes. Sharing these experiences will highlight your energetic and adaptable nature, which Matalan values.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Matalan supports its employees' growth. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.