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For Companies At a Glance
- Tasks: Deliver excellent customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Kickstart your career while making customers smile this Christmas season.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Availability
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Years Eve and New Years Day (dependant on your rota).
Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
About us
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
Equality and Recruitment
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
Application
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant - Christmas (Temp) 4Hrs employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas (Temp) 4Hrs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan. Understand their values and what makes them tick. This way, you can show how you fit into their family-style approach and how you can contribute to their customer-centric culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail roles and rehearse your answers. Focus on your customer service skills and any past experiences that highlight your adaptability and energy. We want you to shine!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. A neat appearance shows that you care about the role and respect the company’s image. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about making connections, so don’t hesitate to reach out!
We think you need these skills to ace General Sales Assistant - Christmas (Temp) 4Hrs
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the role and ready to bring your energy to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your adaptability and customer-focused approach.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the General Sales Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position as soon as possible.
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just a good fit for the role, but also for the company culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Practising responses to questions like 'How would you deal with a difficult customer?' can really help you stand out during the interview.
✨Show Your Flexibility
Since this is a temporary role over the Christmas period, emphasise your availability and willingness to work during busy times, including holidays. Mention any previous experience in fast-paced environments to demonstrate that you can adapt quickly and efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics or what a typical day looks like for a General Sales Assistant. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.