At a Glance
- Tasks: Deliver excellent customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Kickstart your career while making customers smile this Christmas season.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Availability
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Years Eve and New Years Day (dependant on your rota).
Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
About us
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
Equality and Recruitment
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
Application
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
General Sales Assistant - Christmas (Temp - 4 hour contract)) in Rhyl employer: Matalan
Matalan is an excellent employer that prioritises its employees' growth and well-being, offering a supportive and inclusive work culture. As a General Sales Assistant, you'll enjoy competitive benefits such as a 20% colleague discount, access to exclusive savings through our Family Extras Scheme, and opportunities for personal development from day one. With approachable management and a family-style team dynamic, Matalan provides a rewarding environment for those looking to thrive in the fast-paced retail sector during the festive season.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant - Christmas (Temp - 4 hour contract)) in Rhyl
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan. Understand their values and what makes them tick. This way, you can show how you fit into their family-style approach and how you can contribute to their customer-centric culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be in a fast-paced retail environment, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out during the interview and show that you’re ready to deliver that reliable service they’re looking for.
✨Tip Number 3
Be flexible with your availability! Matalan is looking for someone who can work over the Christmas period, so make sure you highlight your willingness to work those key dates. It shows commitment and that you're ready to jump in when needed!
✨Tip Number 4
Apply through our website! We want to see your application as soon as possible, especially since this role might close early due to high demand. Plus, applying directly through our site gives you a better chance to showcase your personality and enthusiasm for the role.
We think you need these skills to ace General Sales Assistant - Christmas (Temp - 4 hour contract)) in Rhyl
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our Matalan values.
Tailor Your Application:Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience or skills that show you can deliver great customer service and thrive in a fast-paced environment like ours.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just a good fit for the role, but also for the company culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Practising responses to questions like 'How would you deal with an unhappy customer?' can really help you stand out during the interview.
✨Show Your Flexibility
Since this is a temporary role over the Christmas period, emphasise your availability and willingness to work during busy times, including holidays. Being adaptable and showing that you can thrive in a fast-paced environment will make you a more attractive candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you too.
