At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing training opportunities.
- Other info: Flexible hours available; must work over the Christmas period.
- Why this job: Kickstart your career while making customers smile during the festive season.
- Qualifications: No prior experience needed; just bring your energy and enthusiasm!
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
Responsibilities
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Years Eve and New Years Day (dependant on your rota).
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant - Christmas Temp - 4-8 hours employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas Temp - 4-8 hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan. Understand their values and what makes them tick. This way, you can show off your knowledge and enthusiasm during the chat!
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for retail roles and think about how you can highlight your customer service skills. The more you practice, the more confident you'll feel!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent Matalan's values right from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace General Sales Assistant - Christmas Temp - 4-8 hours
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our Matalan values.
Tailor Your Application: Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience or skills that show you can deliver great customer service and thrive in a fast-paced environment like ours.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. Understanding what they stand for will help you align your answers with their culture and show that you're a great fit for the team.
✨Show Your Customer Service Skills
As a General Sales Assistant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your ability to deliver an efficient and reliable service.
✨Be Ready for a Fast-Paced Environment
Retail can be hectic, especially during the Christmas period. Think of situations where you've thrived under pressure or adapted quickly to changes. Sharing these stories will highlight your energetic and adaptable nature.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how Matalan supports its employees' growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.