At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Must be available over the Christmas period, including key holiday dates.
- Why this job: Kickstart your career while making customers smile this Christmas season.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
General Sales Assistant - Christmas (Temp)
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever‑evolving on our careers site.
Salary: National Minimum wage
Working Pattern: Part Time
Contract Type: Temporary
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a highly performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in‑store is at the forefront of our work.
You’ll have great exposure of a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family‑style approach to our teams with approachable management, so whether you’re looking to kick‑start your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Year’s Eve and New Year’s Day (dependent on your rota).
About Our Benefits
- 20% Colleague Discount
- Family Extras Scheme – an exclusive discount website for members of our Matalan family, allowing savings at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- Learning culture with induction, online platform and ongoing support and development to grow within your role
General Sales Assistant - Christmas (Temp) in Telford employer: Matalan
Matalan is an excellent employer that prioritises its employees' growth and well-being, offering a supportive and family-oriented work culture. As a General Sales Assistant, you'll enjoy competitive benefits such as a 20% colleague discount, access to exclusive savings through our Family Extras Scheme, and comprehensive training to help you thrive in a fast-paced retail environment. Join us this Christmas and be part of a team that values your contributions and encourages you to bring your true self to work.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant - Christmas (Temp) in Telford
✨Tip Number 1
Get to know the company! Before your interview, check out Matalan's values and culture. This way, you can show how you fit right in with their family-style approach and customer-first mentality.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Matalan loves a high-performing, energetic vibe, so be ready to share your experiences that highlight your adaptability.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. First impressions matter, especially in retail, so let your personality shine through while keeping it professional.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of being part of the Matalan family!
We think you need these skills to ace General Sales Assistant - Christmas (Temp) in Telford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our Matalan values.
Tailor Your Application:Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience or skills that show you can deliver great customer service and thrive in a fast-paced environment like ours.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just a good fit for the role, but also for the company culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Practising responses to questions like 'How would you deal with a difficult customer?' can really help you stand out during the interview.
✨Show Your Flexibility
Since this role requires availability over the Christmas period, be ready to discuss your flexibility. Highlight any previous experience in fast-paced environments where you had to adapt quickly. This will demonstrate that you can thrive under pressure and are committed to the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics or what a typical day looks like for a General Sales Assistant. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too.
