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For Companies At a Glance
- Tasks: Deliver top-notch customer service and achieve sales in a vibrant retail environment.
- Company: Join Matalan, a family-oriented retailer with a focus on teamwork and growth.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Why this job: Kickstart your career in a fast-paced, supportive atmosphere where you can truly shine.
- Qualifications: No specific qualifications needed, just a passion for helping customers.
- Other info: Embrace an inclusive culture that values your unique contributions and ideas.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Responsibilities
- Deliver an efficient and reliable service to customers and act as a customer advisor, achieving sales while living our Matalan Values.
- Maintain a high performing, energetic and adaptable approach to ensure the customer’s in-store experience is at the forefront of our work.
- Work across the shop floor, till area and stock room in a fast-paced retail environment.
- Contribute to a family-style team with approachable management in order to support personal career growth and fit within the role.
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant (Christmas Temp) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Christmas Temp)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle complaints. Being prepared will help you shine during the interview and demonstrate your ability to deliver that efficient service they’re looking for.
✨Tip Number 3
Show off your energy and adaptability! Matalan is all about maintaining a high-performing environment, so be ready to share examples of how you've thrived in fast-paced situations. Your enthusiasm can really set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Matalan family right from the start!
We think you need these skills to ace General Sales Assistant (Christmas Temp)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our Matalan Values.
Tailor Your Application: Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience or skills that demonstrate your ability to deliver excellent customer service and thrive in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Matalan
✨Know the Matalan Values
Before your interview, take some time to familiarise yourself with Matalan's core values. Think about how you can demonstrate these values in your past experiences and how they align with your approach to customer service.
✨Show Your Energy and Adaptability
In a fast-paced retail environment, it's crucial to showcase your energetic and adaptable nature. Prepare examples from previous roles where you successfully handled busy situations or adapted to changes quickly.
✨Practice Customer Scenarios
Since the role involves being a customer advisor, practice common customer service scenarios. Think about how you would handle difficult customers or upsell products, and be ready to discuss these during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about team dynamics or opportunities for personal growth within Matalan.