At a Glance
- Tasks: Deliver top-notch service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a focus on customer experience.
- Benefits: Enjoy a 20% discount, pension scheme, and exclusive savings through our Family Extras.
- Why this job: Be part of the festive spirit while gaining valuable retail experience this Christmas.
- Qualifications: Retail experience preferred; must be adaptable and energetic.
- Other info: Flexible shifts available during the holiday season, including Christmas Eve and New Year’s.
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
Responsibilities
- Provide efficient and reliable service to customers and place the customer at the heart of our work.
- Act as a customer advisor to achieve our sales while living the Matalan Values.
- Maintain a high performing, energetic and adaptable approach in a fast-paced retail environment.
- Work across the shop floor, till area and stock room to support store operations.
Qualifications
- Experience in a fast-paced retail sales environment is preferred.
- Ability to work across the shop floor, till area and stock room as required.
- Availability to work during the Christmas period, including Christmas Eve, Boxing Day, New Year’s Eve and New Year’s Day (as per rota).
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme — an exclusive discount website for you as a valued member of the Matalan family, with savings at hundreds of retailers
- Pension Scheme
- Access to the Your Voice forum to share your views and ideas
- Induction and ongoing development through the MyMatalan online platform
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We champion equality for all and value an inclusive culture where colleagues bring their true selves to work and contribute to collective creativity, open-mindedness and growth. If you require any adjustments during our recruitment process, please let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant - Christmas (Temp) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas (Temp)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan's values and culture. This way, you can show how you align with their mission and how you can contribute to their team during the busy Christmas period.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or upsell products. Being prepared will help you shine in the interview and demonstrate that you’re ready for the fast-paced retail environment.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart-casual that reflects the Matalan vibe. First impressions matter, and looking the part shows you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Matalan family. Don’t wait too long; the sooner you apply, the better!
We think you need these skills to ace General Sales Assistant - Christmas (Temp)
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in providing excellent customer service. We want to see how you put customers at the heart of everything you do, so share specific examples that showcase your skills!
Emphasise Your Adaptability: Retail can be fast-paced and unpredictable, so let us know how you've thrived in similar environments. Share stories that demonstrate your energetic and adaptable approach to challenges.
Be Clear About Your Availability: Since this role is during the Christmas period, it's crucial to mention your availability. Make it clear that you're ready to work on key dates like Christmas Eve and New Year’s Day – we need team players who are all in!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate!
How to prepare for a job interview at Matalan
✨Know the Matalan Values
Before your interview, take some time to familiarise yourself with Matalan's core values. Understanding what they stand for will help you align your answers with their expectations and show that you're a great fit for their team.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can demonstrate your ability to handle different situations, especially in a fast-paced retail environment, as this is crucial for the role.
✨Be Energetic and Adaptable
During the interview, convey your enthusiasm for working in a busy retail setting. Share instances where you've had to adapt quickly to changes or challenges, as this will highlight your ability to thrive in a dynamic environment like Matalan.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.