At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Why this job: Kickstart your career while making customers smile this Christmas season.
- Qualifications: No prior experience needed; just bring your energy and enthusiasm!
- Other info: Flexible shifts available over the festive period; great growth opportunities.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Years Eve and New Years Day (dependant on your rota).
Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant - Christmas (Temp) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas (Temp)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be interacting with customers all day. Think about how you can make their experience memorable. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s a retail role, so showing that you understand the importance of appearance can go a long way in making a good first impression.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just hop onto our careers site and get started!
We think you need these skills to ace General Sales Assistant - Christmas (Temp)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our Matalan Values.
Tailor Your Application: Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience or skills that show you can deliver great customer service and thrive in a fast-paced environment like ours.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just interested in the job, but also in being part of their culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Practising responses to questions like 'How would you deal with a difficult customer?' can really help you stand out during the interview.
✨Show Your Flexibility
Since this is a temporary role over the Christmas period, emphasise your availability and willingness to work during busy times, including holidays. Mention any previous experience in fast-paced environments to demonstrate that you can adapt quickly and efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about team dynamics or what a typical day looks like for a General Sales Assistant. It’s a great way to engage with the interviewer and leave a positive impression.