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For Companies At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales targets in a vibrant retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing learning opportunities.
- Other info: Must be available to work over the Christmas period.
- Why this job: Kickstart your career while making customers smile during the festive season.
- Qualifications: No specific qualifications needed, just a positive attitude and teamwork spirit.
Overview
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure to a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Please note: Christmas General Sales Assistants must be available to work over the Christmas period, which will include Christmas Eve, Boxing Day, New Years Eve and New Years Day (dependant on your rota).
Responsibilities
- Provide efficient and reliable customer service on the shop floor, till area and stock room.
- Act as a customer advisor to achieve sales targets while upholding Matalan values.
- Maintain a high performing, energetic and adaptable approach to daily tasks in a fast-paced retail environment.
- Collaborate with team members to ensure a positive in-store customer experience.
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website for Matalan family members, offering savings at hundreds of retailers
- Pension Scheme
- Access to the Your Voice forum to share views and ideas
- Commitment to learning and development, including a great induction, access to the MyMatalan online platform, and ongoing support
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We champion equality for all and foster an inclusive culture where colleagues can be themselves and contribute to collective creativity and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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General Sales Assistant - Christmas (Temp) employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Christmas (Temp)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan's values and culture. This will help you show that you're not just another candidate, but someone who genuinely fits into their family-style approach.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your ability to deliver that efficient and reliable service they’re looking for.
✨Tip Number 3
Be energetic and adaptable! During the interview, showcase your enthusiasm for working in a fast-paced environment. Matalan values a high-performing attitude, so let your personality shine through and show them you can keep up with the hustle!
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s super easy to navigate and you’ll find all the info you need about the role right there. Don’t miss out on this opportunity!
We think you need these skills to ace General Sales Assistant - Christmas (Temp)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see that you're excited about the role and ready to bring your energy to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the General Sales Assistant role. Mention specific examples of how you've provided great customer service in the past.
Keep It Clear and Concise: We appreciate a straightforward application! Stick to the point and avoid fluff. Use clear language to describe your experiences and why you’d be a great fit for Matalan.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just interested in the job, but also in being a part of their culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for potential scenarios you might face on the shop floor. Think about how you would handle difficult customers or upsell products. Practising these responses can help you feel more confident during the interview.
✨Show Your Energy and Adaptability
Matalan is looking for someone who can maintain a high-energy approach in a fast-paced environment. During the interview, demonstrate your enthusiasm and adaptability by sharing stories where you thrived under pressure or adapted to changing situations. This will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like for a General Sales Assistant. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.