At a Glance
- Tasks: Deliver exceptional service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a family-oriented company that values teamwork and customer satisfaction.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Other info: Receive ongoing training and support to grow your skills and career.
- Why this job: Kickstart your career in retail while making a real difference for customers.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – an exclusive discount website, which you as a valued member of our Matalan Family can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
General Sales Assistant 8 hrsv(Temp) employer: Matalan
Matalan is an excellent employer for those seeking a dynamic and supportive work environment as a General Sales Assistant. With a strong emphasis on customer service and teamwork, employees benefit from a family-style culture, competitive salary, and a generous 20% colleague discount, alongside opportunities for personal growth through comprehensive training and development programmes. Located in a fast-paced retail setting, Matalan offers a unique chance to thrive in a role that prioritises both employee satisfaction and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant 8 hrsv(Temp)
✨Tip Number 1
Get to know the company culture! Matalan values a family-style approach, so show your personality and enthusiasm during interviews. We want to see how you can fit into the team and contribute to that energetic vibe.
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be at the forefront of customer interactions. We recommend role-playing common scenarios with friends or family to boost your confidence and showcase your ability to deliver great service.
✨Tip Number 3
Be adaptable! The retail environment can be fast-paced and ever-changing. We suggest preparing examples of how you've successfully handled change or challenges in previous roles to demonstrate your flexibility and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Matalan family. We’re excited to see what you bring to the table!
We think you need these skills to ace General Sales Assistant 8 hrsv(Temp)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A touch of enthusiasm and a friendly tone can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience or skills that align with delivering great customer service and achieving sales. We love seeing how you fit into our Matalan Values!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the info you need about the role and our amazing team culture right there.
How to prepare for a job interview at Matalan
✨Know the Matalan Values
Before your interview, take some time to familiarise yourself with Matalan's core values. They’re all about delivering great customer service and creating a positive shopping experience. Show that you understand these values and can embody them in your role as a General Sales Assistant.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face on the shop floor. Prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. This will demonstrate your ability to provide efficient and reliable service, which is key for this role.
✨Show Your Energy and Adaptability
Matalan is looking for someone who can thrive in a fast-paced environment. During the interview, convey your energetic attitude and adaptability. Share stories that highlight how you’ve managed multiple tasks or adapted to changes in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a General Sales Assistant. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
