At a Glance
- Tasks: Deliver exceptional customer service and achieve sales goals in a dynamic retail environment.
- Company: Join Matalan, a forward-thinking retailer with a strong team culture.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Great opportunities for growth and development from day one.
- Why this job: Kickstart your career in a supportive environment that values your individuality.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
About Matalan: From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role: As a General Sales Assistant within our stores, you'll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customer's experience in-store is at the forefront of our work.
You'll have great exposure to a fast-paced retail sales environment; working across the shop floor, till area and stock room. There's a great family-style approach to our teams with approachable management, so whether you're looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits: We're here to help you shape your future - and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our 'Your Voice' forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you'll get a great induction, access to our 'MyMatalan' online platform and ongoing support and development to help you grow within your role.
General Sales Assistant (Perm 8+ Hours) in Galashiels employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to bring their authentic selves to work. With a strong focus on employee growth, you will benefit from comprehensive training and development opportunities, alongside competitive perks such as a generous colleague discount and access to exclusive savings. Join us in a fast-paced retail environment where teamwork and customer satisfaction are at the heart of everything we do, making your role as a General Sales Assistant both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm 8+ Hours) in Galashiels
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so show us your personality and how you can contribute to our inclusive environment!
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be at the forefront of delivering an amazing experience for our customers. Think about examples from your past where you've gone above and beyond for someone.
✨Tip Number 3
Be ready to showcase your adaptability. Retail can be fast-paced, and we love team members who can think on their feet. Prepare to discuss times when you've successfully handled change or challenges in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Matalan family. So, what are you waiting for? Get that application in!
We think you need these skills to ace General Sales Assistant (Perm 8+ Hours) in Galashiels
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the General Sales Assistant role. Highlight your relevant experience and skills that align with Matalan's values and the job description. This shows us you’re genuinely interested!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the role. Avoid jargon and focus on what matters most.
Apply Early:Don’t wait until the last minute! If you’re keen on joining our Matalan family, apply as soon as possible. This way, you’ll have the best chance of being considered before the post closes due to high volumes of applications.
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their commitment to inclusivity and customer service will help you align your answers with what they stand for.
✨Show Your Customer Service Skills
As a General Sales Assistant, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've provided excellent service or resolved customer issues. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Be ready to discuss how you've worked effectively in teams and adapted to changing situations. Highlighting your energetic and adaptable nature will resonate well with their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Matalan supports employee growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
