At a Glance
- Tasks: Deliver excellent customer service and achieve sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a focus on inclusivity and teamwork.
- Benefits: Enjoy a competitive salary, 20% discount, pension scheme, and ongoing development.
- Other info: Great opportunities for growth and a friendly, family-style work culture.
- Why this job: Kickstart your career in a supportive team where your ideas matter.
- Qualifications: No specific qualifications required, just a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
About Matalan: From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
Salary: National Minimum wage
Working Pattern: Part Time
Contract Type: Permanent
Hours: 8.0
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role: As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure to a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family‑style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits: We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role.
Retail Sales Assistant: Growth, Discount & Pension in Falkirk employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to bring their authentic selves to work. With a strong focus on employee growth, you will benefit from comprehensive training and development opportunities, alongside competitive perks such as a generous colleague discount and a pension scheme. Join us in a dynamic retail environment where teamwork and customer satisfaction are at the heart of everything we do, making your role as a Retail Sales Assistant both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant: Growth, Discount & Pension in Falkirk
✨Tip Number 1
Get to know Matalan! Before your interview, check out their website and social media. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to Matalan's customer experience.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also feeling like yourself – it’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant: Growth, Discount & Pension in Falkirk
Some tips for your application 🫡
Show Your Personality:When writing your application, let your true self shine through! We want to see your personality and how you align with our Matalan values. Don’t be afraid to share a bit about what makes you unique.
Tailor Your Application:Make sure to customise your application for the Retail Sales Assistant role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and ability to thrive in a fast-paced environment.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths and experiences.
Apply Early:Don’t wait until the last minute to submit your application! If you’re interested, apply as soon as possible. This way, you’ll have a better chance of standing out before we close the applications due to high volume.
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their culture and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to deliver an efficient and reliable service, which is at the heart of Matalan's mission.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Be ready to discuss how you've worked effectively in teams and adapted to fast-paced environments. Highlighting your collaborative spirit will resonate well with their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how the team fosters creativity and open-mindedness. This shows your enthusiasm for growth and your desire to contribute positively to the team.
