At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver an amazing customer experience.
- Company: Join Matalan, a vibrant retailer with strong values and a supportive culture.
- Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Other info: Exciting environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in retail while growing your leadership skills.
- Qualifications: Previous retail management experience and strong communication skills required.
The predicted salary is between 25000 - 32000 € per year.
About the Role
As an Assistant Store Manager at Matalan, you'll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPI's in your store. Developing and leading a high performing team, you'll drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day.
You’ll work alongside the store management team to drive performance, development and succession planning. Drive a service culture within store through coaching the team and sharing best practice. Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team. Take responsibility for all aspects of compliance and audit related activities across the store. Complete regular performance reviews to identify any development needs and encourage open and honest feedback. Ensure the VM guide is followed to deliver an inspirational shopping experience.
Qualifications
- Previous retail management experience ideally within a volume retailer
- Demonstrable track record of delivering high standards and KPI's
- Proven high standards of customer engagement and service
- Strong leadership, listening and communication skills
- Good analytical ability and data interpretation skills
- Proven ability to develop others
Benefits
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro‑rated basis depending on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year
- 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on the role and area of the business
Assistant Store Manager in Dunfermline employer: Matalan
Matalan is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. As an Assistant Store Manager, you will benefit from competitive salaries, generous annual leave, and a supportive environment that encourages personal development and career progression. With additional perks like a colleague discount, wellness support, and recognition schemes, Matalan is committed to creating a rewarding workplace for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Dunfermline
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Matalan's values and behaviours. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to demonstrate your strong leadership skills and how you can drive a high-performing team at Matalan.
✨Tip Number 3
Show off your analytical skills! Prepare to discuss how you've used data to drive sales or improve customer engagement in previous roles. Matalan is looking for someone who can analyse performance and take action, so be ready to impress them with your insights.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Store Manager in Dunfermline
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love engaging with customers and driving sales. Share specific examples of how you've exceeded targets in the past.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. We’re keen to hear about times when you've motivated others or improved team performance. Be specific!
Be Data Savvy:We value analytical skills, so don’t shy away from mentioning your experience with data interpretation. Talk about how you've used sales data to drive decisions and improve store performance. Numbers matter to us!
Tailor Your Application:Make your application stand out by tailoring it to our values and the role. Use keywords from the job description and show us how your experience aligns with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Matalan
✨Know Your Numbers
As an Assistant Store Manager, you'll need to demonstrate your analytical skills. Before the interview, brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to drive sales and improve store performance in your previous roles.
✨Showcase Your Leadership Style
Leadership is crucial for this role. Think about examples where you've successfully led a team or coached someone to improve their performance. Share specific stories that highlight your ability to inspire and develop others, as well as how you foster a positive team culture.
✨Customer Experience Focus
Matalan values excellent customer service, so be prepared to talk about how you've enhanced customer experiences in the past. Bring examples of how you've engaged with customers and trained your team to do the same, ensuring everyone delivers top-notch service every day.
✨Visual Merchandising Knowledge
Understanding visual merchandising is key for this position. Familiarise yourself with Matalan's VM guidelines and think about how you've implemented effective merchandising strategies in your previous roles. Be ready to discuss how you can create an inspiring shopping experience that aligns with the brand's values.
