At a Glance
- Tasks: Deliver excellent customer service and assist with sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Flexible hours available, including evenings and weekends, with great growth opportunities.
- Why this job: Kickstart your career in retail while making lasting connections and having fun.
- Qualifications: Passion for customer service; previous retail experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy all whilst making sure that our customers’ experience in-store is at the forefront of our work. You’ll have great exposure to a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits
We’re here to help you shape your future and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our Your Voice forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our MyMatalan online platform and ongoing support and development to help you grow within your role.
Key Responsibilities:
- Greeting and assisting customers with their purchases
- Operating the tills and handling cash transactions
- Maintaining a tidy and organised sales floor
- Assisting with stock replenishment and merchandising
- Providing product information and advice to customers
- Working as part of a team to achieve sales targets
Requirements:
- Previous retail experience is desirable but not essential
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Fully flexible availability, including evenings and weekends
If you are a self-motivated and customer-focused individual who enjoys working in a retail environment, we would love to hear from you. Apply now to join our team at Matalan as a General Sales Assistant.
General Sales Assistant (Perm) TLNT1_NI in Derry employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee development, you will receive comprehensive training and ongoing support to help you thrive in your role as a General Sales Assistant. Enjoy competitive benefits, including a generous colleague discount and access to exclusive savings, all while being part of a close-knit team that values collaboration and creativity in the heart of Londonderry.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) TLNT1_NI in Derry
✨Tip Number 1
Get to know Matalan's values and culture before your interview. This way, you can show how you align with their mission of providing excellent customer service and being part of a team. It’s all about making that connection!
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers daily, being able to express yourself clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your adaptability. Retail can be fast-paced, so think of examples from your past experiences where you’ve had to think on your feet or handle unexpected situations. This will impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Matalan family. So, what are you waiting for? Get that application in!
We think you need these skills to ace General Sales Assistant (Perm) TLNT1_NI in Derry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Matalan.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a General Sales Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Early:Don’t wait until the last minute to submit your application! If you’re interested in joining our Matalan family, apply as soon as possible through our website to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their culture and what they stand for will help you connect your answers to their mission, showing that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a General Sales Assistant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced retail environment and align with Matalan's commitment to excellent service.
✨Be Ready for Teamwork Questions
Matalan values a family-style approach, so expect questions about teamwork. Think of specific instances where you've collaborated effectively with others. Highlighting your adaptability and energy in a team setting will resonate well with their inclusive culture.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the retail environment. A neat appearance shows that you understand the importance of presentation in a customer-facing role, which is crucial for a General Sales Assistant.
