At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a family-oriented retailer with a vibrant team culture.
- Benefits: Enjoy a 20% discount, exclusive savings, and a supportive learning environment.
- Other info: Flexible hours and opportunities for growth in a dynamic retail setting.
- Why this job: Kickstart your career while making customers smile and achieving sales goals.
- Qualifications: Proactive, communicative, and detail-oriented with strong interpersonal skills.
The predicted salary is between 20000 - 25000 £ per year.
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure of a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family‑style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
Responsibilities
- Setting up offers and merchandising products effectively across the shop floor
- Handling incoming deliveries and ensuring traceability in the stock room
- Operating tills to assist customers with purchases and resolving any issues
- Ensuring the store is well‑organised and maintains high standards of cleanliness, safety and layout
- Engaging with customers in a friendly and helpful manner, providing assistance and advice when needed
- Meeting sales targets and supporting team sales objectives in line with Matalan’s values
- Communicating effectively, paying close attention to detail, and maintaining the highest standards of customer experience
- Working effectively in a fast‑paced environment with fully flexible availability
We are looking for candidates who have fully flexible availability and are proactive, communicative and detail oriented with strong interpersonal skills.
Locations
General Sales Assistant (Perm) Ladieswear Department in Derry, Londonderry employer: Matalan
Matalan is an exceptional employer that prioritises its employees' growth and well-being, offering a supportive family-style work culture where approachable management fosters collaboration and development. With benefits like a generous colleague discount, access to exclusive savings, and a commitment to continuous learning through comprehensive training and support, Matalan provides a rewarding environment for those looking to thrive in the fast-paced retail sector. Join us as a General Sales Assistant and be part of a team that values your contributions while ensuring our customers have the best shopping experience possible.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) Ladieswear Department in Derry, Londonderry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Matalan's values and think about how you can embody them. Show us that you’re not just looking for a job, but that you genuinely want to be part of our family.
✨Tip Number 2
Practice your customer service skills! Since you'll be engaging with customers daily, think of examples from your past experiences where you’ve gone above and beyond. We love to hear about how you’ve made someone’s day better!
✨Tip Number 3
Be ready to showcase your adaptability! Retail can be fast-paced, so prepare to discuss times when you’ve had to think on your feet or handle multiple tasks at once. We want to see that you can keep up with the hustle!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Matalan team. Let’s get you started on this exciting journey!
We think you need these skills to ace General Sales Assistant (Perm) Ladieswear Department in Derry, Londonderry
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you truly care about providing a top-notch experience!
Highlight Your Team Spirit:Since we value a family-style approach, mention any times you've worked well in a team. Whether it’s collaborating on a project or supporting a colleague, show us that you can contribute to our energetic and adaptable environment.
Be Detail-Oriented:Pay close attention to the details in your application. Make sure there are no typos or errors, and that your layout is clean and easy to read. This reflects the high standards we maintain in-store and shows us you’re serious about the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just a good fit for the role, but also for the company culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be engaging with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Practising responses to questions like 'How would you deal with an unhappy customer?' can really help you stand out during the interview.
✨Show Your Flexibility
Matalan is looking for candidates with fully flexible availability. Be ready to discuss your schedule and how you can adapt to the needs of the store. Highlight any previous experience where you’ve had to be flexible or work in a fast-paced environment, as this will demonstrate your readiness for the role.
✨Dress the Part
Since you're applying for a position in the Ladieswear Department, make sure to dress appropriately for the interview. Choose an outfit that reflects the style of the store while still being professional. This shows that you understand the brand and are serious about the role.
