At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and enhance customer experience.
- Company: Join Matalan, a forward-thinking retailer with a commitment to innovation.
- Benefits: Enjoy a 20% discount, generous leave, and career development opportunities.
- Other info: Be part of a supportive culture focused on growth and wellbeing.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Previous retail management experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
As an Assistant Store Manager at Matalan, you will role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPIs in your store. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day. You will work alongside the store management team to drive performance, development and succession planning.
- Drive a service culture within the store through coaching the team and sharing best practice.
- Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team.
- Take responsibility for all aspects of compliance and audit related activities across the store.
- Complete regular performance reviews to identify any development needs and encourage open and honest feedback.
- Ensure the VM guide is followed to deliver an inspirational shopping experience.
About You
- Previous retail management experience ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPIs.
- Proven high standards of customer engagement and service.
- Strong leadership, listening and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service.
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours).
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing.
- Thrive Recognition Scheme.
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for multiple retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Assistant Store Manager - Cosmetics in Darlington employer: Matalan
Matalan is an excellent employer that fosters a vibrant and supportive work culture, where employees are encouraged to excel and grow within their roles. As an Assistant Store Manager, you will benefit from competitive salaries, generous annual leave, and a comprehensive range of employee support programmes, all while being part of a dynamic team dedicated to delivering exceptional customer experiences. With a strong focus on personal development and career progression, Matalan offers a unique opportunity to thrive in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Cosmetics in Darlington
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Matalan's values and behaviours. This will help you connect with the team and show that you're not just another candidate, but someone who truly fits in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your previous retail management experience aligns with the role of Assistant Store Manager and be ready to share specific examples.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've used data to drive sales performance in the past. Bring some numbers to the table to back up your claims – it’ll impress the hiring team!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager - Cosmetics in Darlington
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love engaging with customers and driving sales. Share specific examples of how you've made a difference in previous roles.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. We’re looking for stories that demonstrate how you've motivated others and created a positive work environment.
Be Data Savvy:Since the role involves analysing sales performance, don’t shy away from mentioning your analytical skills. We appreciate candidates who can interpret data and use it to drive results, so include any relevant experiences in your application.
Tailor Your Application:Make your application stand out by tailoring it to Matalan's values and the specifics of the role. We love when applicants take the time to connect their experiences with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Matalan
✨Know Your Numbers
As an Assistant Store Manager, you'll need to demonstrate your analytical skills. Before the interview, familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to drive sales and improve customer engagement in your previous roles.
✨Showcase Your Leadership Style
Matalan values strong leadership, so think about examples that highlight your ability to motivate and develop a team. Prepare stories that illustrate how you've successfully coached team members or resolved conflicts, showcasing your communication skills and approach to fostering a positive work environment.
✨Engage with Customer Experience
Customer service is at the heart of retail. Be prepared to share specific instances where you enhanced the customer experience. Discuss any initiatives you've led that improved service standards or customer satisfaction, and how you plan to instil a service culture within the store.
✨Understand Matalan's Values
Research Matalan’s core values and be ready to discuss how they align with your own. Think about how you can embody these values in your role as an Assistant Store Manager. This will show your genuine interest in the company and your commitment to contributing positively to their culture.
