At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and enhance customer experience.
- Company: Join Matalan, a forward-thinking retailer with a strong team culture.
- Benefits: Enjoy 20% discount, 25 days leave, and wellness support.
- Other info: Inclusive culture that values creativity and personal growth.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Retail management experience and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
About the Role
As an Assistant Store Manager at Matalan, you will role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPIs in your store. Developing and leading a high performing team, you will drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day.
You will work alongside the store management team to drive performance, development and succession planning:
- Drive a service culture within store through coaching the team and sharing best practice.
- Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team.
- Take responsibility for all aspects of compliance and audit related activities across the store.
- Complete regular performance reviews to identify any development needs and encourage open and honest feedback.
- Ensure the VM guide is followed to deliver an inspirational shopping experience.
About You
- Previous retail management experience ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPIs.
- Proven high standards of customer engagement and service.
- Strong leadership, listening and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service.
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours).
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing.
- Thrive Recognition Scheme.
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for multiple retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Assistant Store Manager in Darlington employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. As an Assistant Store Manager, you will benefit from competitive salaries, generous annual leave, and a comprehensive range of employee support programmes, all while having the opportunity to develop your leadership skills and advance your career in a dynamic retail environment. Join us in creating an inspiring shopping experience and driving performance, all while being part of a team that values equality and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Darlington
✨Tip Number 1
Get to know Matalan's values and behaviours inside out. When you walk into that interview, show us how you embody those values in your previous roles. It’s all about connecting your experience with what we stand for!
✨Tip Number 2
Prepare some solid examples of how you've led a team to success. We want to hear about your leadership style and how you’ve driven performance in the past. Bring those stories to life!
✨Tip Number 3
Don’t just focus on your achievements; think about how you can help us improve. Show us your analytical skills by discussing how you’ve used data to make decisions and drive sales in your previous roles.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Matalan family!
We think you need these skills to ace Assistant Store Manager in Darlington
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how your previous experiences align with our values and how you can contribute to our team at Matalan.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Share examples of how you've motivated others and driven performance in past roles.
Be Data Savvy:We love candidates who can analyse sales performance and make data-driven decisions. Include any relevant experience you have with data interpretation and how it has helped you achieve KPIs in your previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our Matalan family!
How to prepare for a job interview at Matalan
✨Know Your Numbers
As an Assistant Store Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to retail and be ready to discuss how you've used data to drive sales and improve store performance in your previous roles.
✨Showcase Your Leadership Style
Matalan values strong leadership, so think about examples where you've successfully led a team. Be prepared to share specific instances of how you've motivated your team, handled conflicts, or developed others to achieve their best.
✨Engage with Customer Experience
Customer engagement is crucial in retail. Prepare to talk about how you've enhanced customer experiences in the past. Think of specific strategies you've implemented that resulted in positive feedback or increased sales.
✨Familiarise Yourself with Matalan's Values
Understanding Matalan's culture and values will set you apart. Research their mission and recent initiatives, and be ready to discuss how your personal values align with theirs. This shows you're not just looking for any job, but that you're genuinely interested in being part of their team.
