At a Glance
- Tasks: Support the Store Manager in driving sales and delivering an excellent customer experience.
- Company: Join Matalan, a dynamic retailer with a focus on innovation and team spirit.
- Benefits: Enjoy a 20% discount, 25 days leave, and career development opportunities.
- Other info: Thrive in a supportive environment with great growth potential.
- Why this job: Be a leader in retail, inspire your team, and make a real impact.
- Qualifications: Previous retail management experience and strong leadership skills required.
The predicted salary is between 25000 - 32000 £ per year.
About the Role
As an Assistant Store Manager at Matalan, you will role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPIs in your store. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day. You will work alongside the store management team to drive performance, development and succession planning.
- Drive a service culture within the store through coaching the team and sharing best practice.
- Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team.
- Take responsibility for all aspects of compliance and audit related activities across the store.
- Complete regular performance reviews to identify any development needs and encourage open and honest feedback.
- Ensure the VM guide is followed to deliver an inspirational shopping experience.
About You
- Previous retail management experience ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPIs.
- Proven high standards of customer engagement and service.
- Strong leadership, listening and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service.
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours).
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing.
- Thrive Recognition Scheme.
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for multiple retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Assistant Store Leader- Retail in Darlington employer: Matalan
Matalan is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where team members are encouraged to excel and develop their skills. With competitive salaries, generous annual leave, and a range of benefits including a colleague discount and wellness support, Matalan fosters an environment that values both performance and personal development, making it an ideal place for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Leader- Retail in Darlington
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Matalan's values and behaviours. This way, you can show how you embody those traits and fit right in with the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your retail management experience and how you've driven performance in past roles.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to drive sales and improve customer engagement. Bring examples of your previous successes to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Matalan family!
We think you need these skills to ace Assistant Store Leader- Retail in Darlington
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love engaging with customers and driving sales. Share specific examples of how you've made a difference in previous roles.
Highlight Your Leadership Skills:As an Assistant Store Leader, strong leadership is key. Make sure to showcase your experience in managing teams and developing others. We’re looking for those who can inspire and motivate their colleagues to achieve great results!
Be Data Savvy:Since the role involves analysing sales performance, don’t forget to mention your analytical skills. We appreciate candidates who can interpret data and use it to drive commercial opportunities. Give us examples of how you've used data to make decisions in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining the Matalan family!
How to prepare for a job interview at Matalan
✨Know Your Numbers
As an Assistant Store Leader, you'll need to demonstrate your analytical skills. Before the interview, brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to drive sales and improve customer experiences in your previous roles.
✨Showcase Your Leadership Style
Matalan values strong leadership, so think about examples that highlight your ability to engage and develop a team. Prepare stories that showcase how you've motivated others, handled challenges, and fostered a positive store culture.
✨Customer Engagement is Key
Be prepared to talk about your approach to customer service. Matalan is all about delivering an excellent shopping experience, so share specific instances where you went above and beyond for customers and how you trained your team to do the same.
✨Understand Matalan's Values
Familiarise yourself with Matalan's core values and behaviours. During the interview, align your answers with these values to show that you're not just a fit for the role, but also for the company culture. This will demonstrate your genuine interest in being part of their team.
