Team Manager in Croydon, Surrey

Team Manager in Croydon, Surrey

Croydon +1 Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
  • Company: Join Matalan, a forward-thinking retailer with a strong focus on inclusivity.
  • Benefits: Enjoy 20% discount, 25 days leave, and career development opportunities.
  • Why this job: Kickstart your retail management career in a supportive and energetic environment.
  • Qualifications: Experience in retail, strong communication skills, and leadership abilities.
  • Other info: Flexible working and wellbeing support to help you thrive.

The predicted salary is between 28800 - 43200 £ per year.

About Matalan

From humble beginnings to disruptive innovations in the retail industry, Matalan is ever-evolving. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About The Role

As a Team Manager at Matalan, you will be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You will be coaching and motivating team members as an integral part of the store management team. As the store Team Manager, you will also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience.

If you're looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start!

You’ll be:

  • Driving sales targets and exploring sales opportunities
  • A Role Model of outstanding Customer Service, Matalan Values and having a real passion for Retail
  • Leading the implementation of seasonal layouts and visual guidelines throughout the store
  • Opening and closing the store
  • Up-skilling team members, giving regular feedback to drive performance

Benefits

In addition to competitive salaries, we also offer the below core benefits:

  • 20% colleague discount, which increases with length of service
  • 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
  • Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing
  • Thrive Recognition Scheme
  • Employee Assistance Programme & Wellbeing support provided by the Retail Trust
  • Life Assurance
  • Retail Rewards platform offering discounts for multiple retailers
  • Pension Scheme
  • Access to a wide range of career development
  • Additional benefits may apply depending on your role and area of the business

About You

To be part of our team, we’d like you to:

  • Have experience in a similar role in Fashion or Homeware Retail
  • Be a confident communicator who understands how to engage and motivate others
  • Be able to provide examples of leadership experience
  • Have a good understanding of Visual Merchandising (VM)
  • Have a proven ability to identify sales opportunities and drive new ideas
  • Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
  • Be able to work under pressure and be adaptable to change

Locations

Croydon Surrey

Team Manager in Croydon, Surrey employer: Matalan

Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. As a Team Manager, you will not only lead a dynamic team but also benefit from extensive career development opportunities, competitive salaries, and a generous employee discount scheme. With a strong emphasis on wellbeing and recognition, Matalan provides a supportive environment that empowers you to thrive in your retail management career.
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Contact Detail:

Matalan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager in Croydon, Surrey

✨Tip Number 1

Get to know Matalan's values and culture before your interview. This way, you can show how you embody those values in your own experiences. Remember, they want someone who fits into their team, so be yourself!

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've motivated a team or driven sales. Being able to share these experiences confidently will set you apart from other candidates.

✨Tip Number 3

Don’t forget to ask questions during your interview. It shows you're genuinely interested in the role and the company. Plus, it’s a great way to find out if Matalan is the right fit for you too!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from Matalan.

We think you need these skills to ace Team Manager in Croydon, Surrey

Sales Target Management
Customer Service Excellence
Leadership Experience
Visual Merchandising
Sales Opportunity Identification
Operational Process Knowledge
Cost Awareness
Communication Skills
Team Motivation
Adaptability
Pressure Management

Some tips for your application 🫡

Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've driven sales or improved customer experiences in previous roles. We want to see that spark!

Be a Storyteller: Use your application to tell a story about your leadership journey. Highlight moments where you’ve motivated your team or tackled challenges head-on. This helps us see how you embody the Matalan values and behaviours.

Tailor Your Application: Make sure to customise your application for the Team Manager role. Use keywords from the job description and relate your experience directly to the responsibilities listed. This shows us you’re serious about joining our team!

Apply Early!: Don’t wait until the last minute to submit your application. If you’re interested, apply as soon as possible through our website. This way, you won’t miss out on the opportunity, especially if we receive a high volume of applications!

How to prepare for a job interview at Matalan

✨Know Matalan Inside Out

Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their culture and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Team Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles where you've successfully motivated a team or driven sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

✨Emphasise Customer Service

Matalan values outstanding customer service, so be ready to discuss how you've provided excellent service in previous roles. Think of situations where you went above and beyond for customers and how that impacted sales or customer satisfaction.

✨Be Ready for Visual Merchandising Questions

Since visual merchandising is key in retail, brush up on your knowledge and be prepared to discuss your experience with it. You might be asked how you would implement seasonal layouts or improve store displays, so think creatively about how to enhance the shopping experience.

Team Manager in Croydon, Surrey
Matalan
Location: Croydon

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