At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Why this job: Kickstart your career in a supportive environment where your ideas matter.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: Flexible hours available, perfect for students looking to balance work and study.
The predicted salary is between 10 - 13 £ per hour.
About Matalan: From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role: As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits: We’re here to help you shape your future - and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our 'Your Voice' forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our 'MyMatalan' online platform and ongoing support and development to help you grow within your role.
General Sales Assistant (8hrs Temp - Evenings/Weekend/Flexible Work Pattern) in Coventry employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (8hrs Temp - Evenings/Weekend/Flexible Work Pattern) in Coventry
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so think about how your experiences align with our commitment to inclusivity and teamwork.
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be at the forefront of delivering an amazing experience for our customers. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your adaptability. Retail can be fast-paced, so think of examples from your past where you've had to think on your feet or handle unexpected situations. We love candidates who can keep up with the energy!
✨Tip Number 4
Apply through our website as soon as possible! With a high volume of applications, getting your name in early can make all the difference. Plus, it shows you're keen and ready to join the Matalan family!
We think you need these skills to ace General Sales Assistant (8hrs Temp - Evenings/Weekend/Flexible Work Pattern) in Coventry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! Matalan values authenticity, so don’t be afraid to show a bit of your personality in your cover letter or CV. It helps us see how you’d fit into our family-style approach.
Tailor Your Application: Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and connect it back to how you can contribute to Matalan's values and customer experience.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points for your skills and experiences to make it easy for us to read and understand your qualifications quickly.
Apply Early!: Don’t wait until the last minute to submit your application. If we receive a high volume of applications, the position might close early. So, hop onto our website and get your application in as soon as you can!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their commitment to inclusivity and customer service will help you align your answers with what they value most.
✨Show Your Customer Service Skills
As a General Sales Assistant, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've provided excellent service or resolved customer issues. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Be ready to discuss how you've worked effectively in teams and adapted to changing situations. Highlighting your flexibility will show that you're a great fit for their dynamic work culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Matalan supports its employees' growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.