At a Glance
- Tasks: Lead growth and performance of Matalan's EU marketplace channels.
- Company: Join Matalan, a dynamic retailer with a history of innovation.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Immediate start available; apply quickly as positions may close early.
- Why this job: Make an impact in eCommerce while driving sales and brand visibility.
- Qualifications: Experience in eCommerce or marketplace management is essential.
The predicted salary is between 40000 - 50000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the role
The Marketplace Relationship Manager will lead the growth and trading performance of Matalan's EU marketplace channels, ensuring products are effectively launched, marketed and optimised across multiple third-party platforms. This role will own the day-to-day commercial management of marketplace partners, driving sales performance, customer visibility, product availability and brand presentation across International territories. The successful candidate will combine strong trading instincts with operational excellence and marketplace expertise to support Matalan's international growth ambitions.
Marketplace Trading & Performance
- Own the commercial performance of marketplace channels, driving sales, profit and growth.
- Monitor daily, weekly and monthly trading performance and take proactive actions to optimise results.
- Analyse sales, traffic, conversion and product performance data to identify opportunities and risks.
- Manage pricing, promotions, markdowns and product visibility in line with trading plans.
- Work closely with internal teams to maximise stock availability and minimise missed sales opportunities.
- Maintain high standards of product content and brand presentation across all marketplaces.
- Support localisation requirements including language, currency and territory-specific compliance.
- Build strong relationships with external marketplace partners and account managers.
- Collaborate cross-functionally with Buying, Merchandising, eCommerce, Marketing, Supply Chain and Finance teams.
- Lead regular performance reviews with marketplace partners and internal stakeholders.
Commercial Growth & Strategy
- Recommend initiatives to improve marketplace profitability, customer reach and brand awareness.
- Previous experience within eCommerce, digital trading or marketplace management.
- Strong commercial awareness and trading mindset.
- Experience managing third-party marketplaces within retail or fashion.
- Strong analytical skills with the ability to interpret data and drive actions.
- Strong communication and relationship-building skills.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- ~20% staff discount, which increases with length of service
- ~ Thrive Recognition Scheme
- ~ Wellbeing support provided by the Retail Trust
- ~ Life Assurance
- ~ Retail Rewards platform offering discounts for other retailers
- ~ Pension Scheme
- ~ Access to a wide range of career development
Commercial Manager - immediate start employer: Matalan
Matalan is an excellent employer that fosters a dynamic and supportive work culture, particularly for the role of Commercial Manager. With a strong focus on employee growth and development, Matalan offers a range of benefits including a generous staff discount, wellbeing support, and access to career advancement opportunities, making it an attractive place for those looking to thrive in the retail industry.
