As a Dual Site Store Manager at Matalan you'll be an inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPI's. Engaging and motivating the team to deliver an excellent customer experience every day; you'll take a strategic approach to the operation and continuously seek improved ways of working within the store and with peers. The sites you will be covering will be across the North West.
Responsibilities
- Retain and grow our customer base, engaging with new customers and driving your team to do the same.
- Lead the team to deliver an exciting commercial customer experience every day.
- Engage the store team to reach their best through the development of your people.
- Plan consistent operational excellence and compliance that drives productivity and provides good cost control.
- Drive store performance and maximize opportunities to increase profit.
Qualifications
- Previous retail management experience at a senior level, ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPIs.
- Proven high standards of customer engagement and service.
- Strong leadership, listening and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.
Benefits
- Competitive salaries.
- 20% colleague discount, increasing with length of service.
- 25 days annual leave plus bank holidays (pro‑rata basis dependent on contracted hours).
- Optional extra holiday buy scheme up to 5 days per year.
- 1 extra free day leave to support wellbeing.
- Thrive Recognition Scheme.
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for multiple retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
