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For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and enhance customer experience.
- Company: Join Matalan, a forward-thinking retailer committed to innovation and inclusivity.
- Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Why this job: Be part of a supportive culture that values your individuality and growth.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Apply early as the position may close if we receive many applications.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
As an Assistant Store Manager at Matalan, youll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPIs in your store.
Developing and leading a high performing team, youll drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day.
- Youll work alongside the store management team to drive performance, development and succession planning
- Drive a service culture within store through coaching the team and sharing best practice
- Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team
- Take responsibility for all aspects of compliance and audit related activities across the store
- Complete regular performance reviews to identify any development needs and encourage open and honest feedback
- Ensure the VM guide is followed to deliver an inspirational shopping experience
About You
- Previous retail management experience ideally within a volume retailer
- Demonstrable track record of delivering high standards and KPIs
- Proven high standards of customer engagement and service
- Strong leadership, listening and communication skills
- Good analytical ability and data interpretation skills
- Proven ability to develop others
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please dont hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year
- PLUS 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Assistant Store Manager 9 month FTC in Newcastle Upon Tyne employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager 9 month FTC in Newcastle Upon Tyne
✨Tip Number 1
Familiarise yourself with Matalan's values and behaviours. Understanding their culture will help you align your responses during the interview, showcasing how you embody these principles in your previous roles.
✨Tip Number 2
Prepare specific examples of how you've driven sales performance and improved customer engagement in past positions. Use metrics to demonstrate your success, as this will resonate well with the hiring team.
✨Tip Number 3
Research the latest trends in retail management and visual merchandising. Being knowledgeable about current practices will show your commitment to the role and your ability to lead a high-performing team effectively.
✨Tip Number 4
Network with current or former Matalan employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Assistant Store Manager 9 month FTC in Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and any specific achievements related to sales targets and KPIs. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and how your leadership skills can contribute to Matalan's success. Mention specific examples of how you've developed teams and driven performance in past roles.
Showcase Your Analytical Skills: Since the role requires good analytical ability, include examples in your application where you've successfully interpreted data to drive sales or improve customer engagement. This will show that you can handle the responsibilities of the position.
Prepare for Potential Questions: Think about how you would respond to questions regarding team development, compliance, and customer service. Prepare examples that showcase your experience and align with Matalan's values and behaviours.
How to prepare for a job interview at Matalan
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your approach to coaching and developing others.
✨Understand Matalan's Values
Familiarise yourself with Matalan's core values and behaviours. During the interview, be ready to discuss how you embody these values in your work and how they align with your personal beliefs.
✨Prepare for Performance Metrics Discussion
Since the role involves driving sales and KPIs, be prepared to discuss your experience with performance metrics. Bring specific examples of how you've analysed sales data and implemented strategies to improve results.
✨Engage with Customer Service Scenarios
Customer engagement is key in retail. Think of scenarios where you've gone above and beyond for customers. Be ready to share these stories to illustrate your commitment to delivering an excellent customer experience.
