At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join Matalan, a forward-thinking retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Other info: Flexible working environment with opportunities for personal growth and recognition.
- Why this job: Kickstart your retail management career in a vibrant and supportive environment.
- Qualifications: Experience in retail, strong communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a Team Manager at Matalan, you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You’ll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager, you’ll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience.
If you’re looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start!
You’ll be...
- Driving sales targets and exploring sales opportunities
- A Role Model of outstanding Customer Service, Matalan Values and having a real passion for Retail
- Leading the implementation of seasonal layouts and visual guidelines throughout the store
- Opening and closing the store
- Up-skilling team members, giving regular feedback to drive performance
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year
- PLUS 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
About You
To be part of our team, we’d like you to...
- Have experience in a similar role in Fashion or Homeware Retail
- Be a confident communicator who understands how to engage and motivate others
- Be able to provide examples of leadership experience
- Have a good understanding of Visual Merchandising (VM)
- Have a proven ability to identify sales opportunities and drive new ideas
- Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
- Be able to work under pressure and be adaptable to change
Team Manager in Antrim employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee growth, Matalan offers extensive career development opportunities, competitive benefits including generous annual leave and a colleague discount scheme, and a supportive environment that prioritises wellbeing. As a Team Manager, you will not only lead a dynamic team but also play a pivotal role in shaping the customer experience in a thriving retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in Antrim
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Matalan, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Matalan!
We think you need these skills to ace Team Manager in Antrim
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Matalan, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Matalan and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Matalan that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Matalan
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
