At a Glance
- Tasks: Coordinate hire equipment and service works while ensuring excellent customer service.
- Company: A reliable company known for fast response times and exceptional customer care.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in coordination or admin roles, strong organisational and communication skills.
- Other info: Be part of an on-call team providing 24/7 support to customers.
The predicted salary is between 28800 - 43200 Β£ per year.
Our clients are experts in their field and are known for their reliability, fast response times and excellent customer service. They have a vacancy for a Hire and Service Coordinator. This key role involves handling enquiries, processing orders, and coordinating both hire equipment and service works.
You will work closely with engineers and drivers to ensure jobs are delivered on time and to a high standard, while maintaining strong communication with both customers and internal teams. You will also form part of the out of hours on call team (organised on a rota basis) to provide support and solutions for customers 24/7.
Key responsibilities include:
- Enquiries and Orders
- Job Coordination
- Team and Admin Support
- Communication and Customer Service
To be considered for this role you must have:
- Previous experience in a works coordination, or administrative support role
- Strong organisational skills with the ability to multitask and prioritise
- Excellent communication skills β professional phone manner and clear email writing
- Good working knowledge of Microsoft Office (especially Outlook and Excel)
- Confident in working as part of a team in a busy environment
If you are interested in this role and would like further details please submit your CV.
Hire & Service Coordinator - Garstang employer: Masterstaff Ltd
Contact Detail:
Masterstaff Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hire & Service Coordinator - Garstang
β¨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills. Since this role is all about customer service and coordination, make sure you can articulate your thoughts clearly and confidently, whether it's on the phone or via email.
β¨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've successfully managed multiple tasks in the past. Use specific examples to demonstrate your ability to prioritise and multitask effectively.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hire & Service Coordinator - Garstang
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in works coordination or administrative support. We want to see how your skills match the role, so donβt be shy about showcasing your organisational prowess and multitasking abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Hire and Service Coordinator role. Mention your customer service experience and how you can contribute to our team's success.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Masterstaff Ltd
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire and Service Coordinator. Familiarise yourself with handling enquiries, processing orders, and coordinating equipment. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
β¨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully multitasked or prioritised tasks. Be ready to discuss how you manage your time effectively, especially in a busy environment.
β¨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice your phone manner and email writing before the interview. You might even want to role-play common scenarios with a friend to ensure you can convey information clearly and professionally.
β¨Familiarise Yourself with Microsoft Office
As you'll be using tools like Outlook and Excel, brush up on your skills with these applications. Consider preparing a few examples of how you've used them in previous roles, as this will show your potential employer that you're ready to hit the ground running.