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For Companies At a Glance
- Tasks: As a Product Specialist, you'll assess customer needs and deliver tailored product demos.
- Company: MasterMover is a global leader in electric tug solutions, enhancing safety and efficiency.
- Benefits: Enjoy competitive pay, a company vehicle, ongoing training, and a collaborative culture.
- Why this job: Join a dynamic team and make a real impact in material handling solutions.
- Qualifications: Experience in technical sales or similar roles, strong mechanical aptitude, and excellent communication skills.
- Other info: This is a hands-on, field-based role requiring travel across the UK.
The predicted salary is between 36000 - 60000 £ per year.
Base pay range
UK Product Specialist
Location: Ashbourne, Derbyshire
Company: MasterMover
This range is provided by MasterMover. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Us
MasterMover is a global leader in electric tug solutions, helping businesses improve safety, productivity, and efficiency in material handling. Our innovative products are trusted by major organisations worldwide, supported by operations in the UK, USA, France, and Germany, as well as a network of distributors and territory managers. As we continue to grow, we\\\’re looking for talented individuals to join our journey.
Job Purpose
As a Product Specialist, you will play a vital role in the technical pre-sales process by providing expert support to the UK sales team and customers. Your focus will be on conducting on-site assessments, delivering tailored product demonstrations, and ensuring that each customer receives the right solution for their specific application. This is a hands-on, field-based role requiring strong technical knowledge and a customer-first approach.
Key Responsibilities
- Conduct on-site customer evaluations to assess material handling challenges and recommend suitable MasterMover solutions.
- Deliver professional on-site and virtual product demonstrations, tailored to the customer\\\’s operational environment.
- Support the configuration and adaptation of products to meet individual customer requirements.
- Provide hands-on product support during and after installation, ensuring equipment performs as expected.
- Train end users and internal teams on product usage, safety, and maintenance best practices.
- Maintain accurate records of site visits, demonstration outcomes, and customer feedback to support sales and product development.
- Collaborate closely with the sales, engineering, and product teams to support solution delivery and future product innovation.
Qualifications, Skills & Experience
Essential:
- Experience in a Product Specialist, Technical Sales, Applications Engineer, or similar role within a technical or industrial environment.
- Strong mechanical or electrical aptitude and the ability to learn complex product systems.
- Excellent interpersonal and presentation skills, with the ability to engage confidently with a range of stakeholders.
- Strong analytical and problem-solving abilities to identify the best-fit product solutions.
- Full UK driving licence and willingness to travel regularly across the UK.
- Proficiency with Microsoft Office and CRM systems.
Desirable:
- Technical qualification (e.g., HNC/HND, NVQ Level 3) in Mechanical, Electrical, or Industrial Engineering.
- Experience working with configurable equipment or within the material handling sector.
- Familiarity with warehouse, manufacturing, or logistics environments.
What We Offer
- Competitive salary and performance-based commission
- Company vehicle and tools for field-based work
- Ongoing training and career development
- A collaborative culture within a growing international business
If you\\\’re a technically minded, customer-focused professional ready to make an impact in a dynamic environment, we\\\’d love to hear from you. Join MasterMover and help shape the future of material handling solutions.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Industries
- Machinery Manufacturing
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Product Specialist employer: MasterMover
Contact Detail:
MasterMover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Familiarise yourself with MasterMover's products and their applications. Understanding the technical specifications and benefits of their electric tug solutions will help you engage confidently with potential customers during interviews.
✨Tip Number 2
Prepare to discuss your previous experience in technical sales or product support. Be ready to share specific examples of how you've successfully assessed customer needs and delivered tailored solutions in similar roles.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you had to adapt a product or solution to meet unique customer requirements. This will demonstrate your analytical abilities and customer-first approach.
✨Tip Number 4
Network with professionals in the material handling sector. Engaging with industry peers can provide insights into current trends and challenges, which you can leverage to position yourself as a knowledgeable candidate during the application process.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Product Specialist role at MasterMover. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in technical sales or as a Product Specialist. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Technical Skills: Given the technical nature of the role, ensure you highlight your mechanical or electrical aptitude. Mention any relevant qualifications or experiences that demonstrate your ability to understand complex product systems.
Personalise Your Application: Craft a personalised cover letter that addresses why you want to work for MasterMover specifically. Mention their innovative products and how your skills align with their mission to improve safety and efficiency in material handling.
How to prepare for a job interview at MasterMover
✨Know Your Products Inside Out
As a Product Specialist, you'll need to demonstrate a strong understanding of MasterMover's electric tug solutions. Familiarise yourself with the technical specifications and benefits of each product, as well as common customer challenges they address.
✨Prepare for Hands-On Demonstrations
Since the role involves delivering tailored product demonstrations, practice how you would present these in a clear and engaging manner. Think about how to adapt your approach based on different customer environments and needs.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you've successfully identified and solved technical challenges. Highlight your analytical abilities and how they can help customers find the best-fit solutions during the interview.
✨Engage with Interpersonal Skills
Excellent interpersonal skills are crucial for this role. Prepare to showcase your ability to communicate effectively with various stakeholders, from customers to internal teams. Consider examples that demonstrate your confidence and adaptability in different situations.
