At a Glance
- Tasks: Maintain and repair cutting-edge machinery while providing top-notch customer training.
- Company: Join MasterMover, the leading manufacturer of electric tugs with a fun and supportive culture.
- Benefits: Flexible working, competitive salary, and a company vehicle provided for travel.
- Other info: Be part of a team that values respect, trust, and open communication.
- Why this job: Make a real impact in various industries while enjoying autonomy and challenges.
- Qualifications: Experience in mechanical maintenance and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced customer‑facing field engineer? Do you demonstrate excellent decision‑making and problem‑solving skills? If that describes you, then we have a place for you at MasterMover. MasterMover is the world’s leading manufacturer of electric tugs. Our innovative handling solutions can move wheeled and semi‑wheeled loads ranging in size from 50kg up to 360,000kg. Our electric tugs and tows are the product of choice for market‑leading organisations and worldwide brands in the aerospace, automotive and pharmaceutical industries, as well as in retail, health care and other sectors of the economy.
We have a requirement for a Field Service Engineer to join the Service team. You will be required to travel in Northern England (vehicle will be provided). You will attend customer sites to maintain the machines and carry out repairs. The role also includes the commissioning of new machines and training operators.
Key Responsibilities- Maintaining and repairing hydraulic, electrical and battery‑powered machinery
- Providing training to customers on the full use of the machinery
- Creating professional relationships with customers to achieve customer loyalty
- Working closely with the Service Support team in managing workload effectively and reporting accurate and timely activities
- Organising diary and prioritising workload
- Managing administrative tasks and completing paperwork accurately where required
- Demonstrable experience in service/mechanical maintenance
- Solid knowledge of engineering principles, maintenance and repair of machinery
- A hard‑working individual with a positive can‑do attitude
- Excellent communication, interpersonal, negotiation and influencing skills
- Good IT skills and proficient in using Microsoft Office
- Hold a full UK driving licence
We look for individuals who share our positive outlook and thrive in an environment where mutual respect, trust and open communication all flourish. Everyone is valued for their skills and contribution. Our success comes from hard work – but don’t worry, we like to have fun too! If you want to make a difference to an innovative and interesting company where flexibility, autonomy and challenge are all part of the package, then we’d really like to hear from you.
Field Service Engineer in Manchester employer: MasterMover Ltd
MasterMover Ltd. is an excellent employer for aspiring engineers, offering a unique opportunity to gain hands-on experience in a supportive and dynamic work environment in Edinburgh. With a strong focus on employee development through a formal apprenticeship programme, you will not only enhance your technical skills but also be part of a collaborative team that values safety and quality. The company fosters a culture of continuous improvement and provides a pathway for career growth, making it an ideal place for those seeking meaningful and rewarding employment.
