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- Tasks: Support the sales team by conducting assessments and delivering tailored product demonstrations.
- Company: Join MasterMover, a global leader in electric tug solutions, enhancing safety and efficiency worldwide.
- Benefits: Enjoy a competitive salary, performance-based commission, company vehicle, and ongoing training.
- Why this job: Be part of a dynamic team making a real impact in material handling solutions.
- Qualifications: Experience in technical sales or similar roles; strong mechanical/electrical aptitude required.
- Other info: This is a hands-on, field-based role with travel across the UK.
The predicted salary is between 36000 - 60000 £ per year.
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MasterMover is a global leader in electric tug solutions, helping businesses improve safety, productivity, and efficiency in material handling. Our innovative products are trusted by major organisations worldwide, supported by operations in the UK, USA, France, and Germany, as well as a network of distributors and territory managers. As we continue to grow, we\’re looking for talented individuals to join our journey.
Job Purpose
As a Product Specialist, you will play a vital role in the technical pre-sales process by providing expert support to the UK sales team and customers. Your focus will be on conducting on-site assessments, delivering tailored product demonstrations, and ensuring that each customer receives the right solution for their specific application. This is a hands-on, field-based role requiring strong technical knowledge and a customer-first approach.
Key Responsibilities
· Conduct on-site customer evaluations to assess material handling challenges and recommend suitable MasterMover solutions.
· Deliver professional on-site and virtual product demonstrations, tailored to the customer\’s operational environment.
· Support the configuration and adaptation of products to meet individual customer requirements.
· Provide hands-on product support during and after installation, ensuring equipment performs as expected.
· Train end users and internal teams on product usage, safety, and maintenance best practices.
· Maintain accurate records of site visits, demonstration outcomes, and customer feedback to support sales and product development.
· Collaborate closely with the sales, engineering, and product teams to support solution delivery and future product innovation.
Qualifications, Skills & Experience
· Experience in a Product Specialist, Technical Sales, Applications Engineer, or similar role within a technical or industrial environment.
· Strong mechanical or electrical aptitude and the ability to learn complex product systems.
· Excellent interpersonal and presentation skills, with the ability to engage confidently with a range of stakeholders.
· Strong analytical and problem-solving abilities to identify the best-fit product solutions.
· Full UK driving licence and willingness to travel regularly across the UK.
· Proficiency with Microsoft Office and CRM systems.
· Technical qualification (e.g., HNC/HND, NVQ Level 3) in Mechanical, Electrical, or Industrial Engineering.
· Experience working with configurable equipment or within the material handling sector.
· Familiarity with warehouse, manufacturing, or logistics environments.
What We Offer
· Competitive salary and performance-based commission
· Company vehicle and tools for field-based work
· Ongoing training and career development
· A collaborative culture within a growing international business
If you\’re a technically minded, customer-focused professional ready to make an impact in a dynamic environment, we\’d love to hear from you. Join MasterMover and help shape the future of material handling solutions.
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Product Specialist employer: MasterMover Limited
Contact Detail:
MasterMover Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Familiarise yourself with MasterMover's product range and their applications in various industries. Understanding the specific challenges faced by customers in material handling will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the material handling sector, especially those who have experience with electric tug solutions. Engaging with industry experts can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to demonstrate your technical knowledge during the interview process. Be ready to discuss how you would conduct on-site assessments and deliver tailored product demonstrations, showcasing your problem-solving skills and customer-first mindset.
✨Tip Number 4
Highlight any relevant experience you have in training users or teams on product usage and safety. This is a key responsibility of the role, so showcasing your ability to communicate complex information clearly will set you apart from other candidates.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Product Specialist position. Tailor your application to highlight relevant experience in technical sales or product support.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved technical knowledge, customer interaction, or product demonstrations. Use specific examples to showcase your skills in problem-solving and customer service.
Showcase Technical Skills: Since the role requires strong mechanical or electrical aptitude, mention any relevant qualifications or experiences that demonstrate your technical abilities. This could include certifications, training, or hands-on experience with similar products.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the company and the role. Mention how your values align with MasterMover's mission to improve safety and efficiency in material handling.
How to prepare for a job interview at MasterMover Limited
✨Showcase Your Technical Knowledge
As a Product Specialist, you'll need to demonstrate your strong mechanical or electrical aptitude. Be prepared to discuss your experience with complex product systems and how you've applied this knowledge in previous roles.
✨Prepare for Customer-Focused Scenarios
Since the role involves conducting on-site assessments and delivering tailored demonstrations, think of examples where you've successfully engaged with customers. Highlight your ability to identify their needs and recommend suitable solutions.
✨Demonstrate Problem-Solving Skills
The interviewers will be looking for your analytical abilities. Prepare to discuss specific challenges you've faced in past roles and how you approached finding the best-fit product solutions for those situations.
✨Familiarise Yourself with MasterMover Products
Research MasterMover's range of electric tug solutions and understand their applications in material handling. Being knowledgeable about their products will show your genuine interest in the company and the role.