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For Companies At a Glance
- Tasks: Engage with customers to identify growth opportunities and develop strategic plans.
- Company: MasterControl is a global software solutions company aiding regulated industries in compliance.
- Benefits: Enjoy 30 days annual leave, private medical insurance, and wellness programs.
- Why this job: Join a fun, challenging culture with exceptional teams and opportunities for professional growth.
- Qualifications: 2+ years in software sales or related fields; excellent communication skills required.
- Other info: Flexible work environment and a focus on employee well-being.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Account Manager role at MasterControl
Join to apply for the Account Manager role at MasterControl
MasterControl (www.MasterControl.com) is an international software solutions company which provides software tools to regulated organizations to help those organizations comply with rigid quality standards. Our customers include medical device, pharmaceutical, and food companies, all of which must conform to FDA regulations. We also serve those general manufacturing companies seeking ISO certification. MasterControl\’s software helps companies get their products to market faster, while reducing overall costs and increasing internal efficiency.
Job Summary
The Account Manager (AM) is responsible for working with our existing customers in a consultative capacity to identify new opportunities for product growth. This is a sales position. The Account Manager\’s primary role is to find additional business opportunities by developing relationships with current customers within an assigned territory and creating strategic plans in partnership with their assigned customers. The AM works with Customer Success Managers and associates to develop long-term strategies and specific campaigns. The AM builds and maintains relationships with existing customers through multiple strategies, including – but not limited to – campaigns, phone calls, e-mails, and on-site visits. The AM will work with their client accounts in relational-based consultative engagements focused on discovery and understanding the client\’s needs better to determine how and which MasterControl solutions would best address their pain points and expand MasterControl into the clients\’ organizations. This may include various tasks, including account reviews, proposing short-term and long-term projects, bringing the right MasterControl service resource, providing pricing quotes, product demonstrations, and participation in trade shows or various sales or marketing campaigns at the direction of sales management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Outbound customer prospecting for the development of targeted opportunities
- Spearhead customer relationship activities
- Maintain accurate customer account data in contact management software
- Develop strategic plans to grow customer product usage
- Create, maintain, forecast, and report on opportunities using contact management software
- Facilitate new programs, messages, campaigns, and offerings
- Trouble shoot client issues and coordinating with needed MasterControl departments for resolution
Knowledge, Skills And Abilities
- Software sales and/or marketing experience is preferred
- Excellent communication skills, both written and oral, are required
- Ability to understand, implement, create, and communicate standard operating procedures for job functions is required
- Proficiency using MS Office (Word, Excel, PowerPoint), computer systems, and communication tools is required
- Ability to complete projects by critical deadlines
- Knowledge of the Life Sciences, Medical Device and/or Manufacturing industries is preferred
- Experience with or understanding of Manufacturing/Production is helpful
- Experience with Salesforce preferred
- Past software sales experience preferred
- High-level of natural curiosity and business discovery acumen required
Minimum Requirements
- Work experience should include a minimum of 2 years in a software sales, software sales support role, Life Science or Production/Manufacturing experience
Why Work Here?
#WhyWorkAnywhereElse
#ExceptionalTeamCulture
MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet.
Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can\’t be found elsewhere. Which is why we say – #WhyWorkAnywhereElse?
To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs and company parties, you can\’t really go wrong. MasterControl could be your next (and last) career move!
Here Are Some Of The Benefits MasterControl Employees Enjoy
- 30 days annual leave, plus bank holidays
- Competitive salaries
- Private Medical Insurance
- Optional Dental Plan
- Group Life Insurance
- Pension Scheme
- Great Flexibility
- #WeLovePizza
- Wellness Programs (every employee gets time to take part in a wellness/fitness activity on a weekly basis)
Applicants must be currently authorised to work in the UK
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Technology, Information and Internet
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Account Manager employer: MasterControl
Contact Detail:
MasterControl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with MasterControl's software solutions and the industries they serve. Understanding the specific needs of medical device, pharmaceutical, and food companies will help you engage in meaningful conversations with potential clients.
✨Tip Number 2
Network with professionals in the Life Sciences and Manufacturing sectors. Attend industry events or webinars to connect with potential clients and gain insights into their challenges, which can be valuable during your consultative engagements.
✨Tip Number 3
Develop your sales skills by practising consultative selling techniques. Focus on building relationships and understanding client pain points, as this will be crucial in identifying new opportunities for product growth.
✨Tip Number 4
Stay updated on FDA regulations and ISO certification processes. This knowledge will not only enhance your credibility but also enable you to provide tailored solutions that address compliance challenges faced by your clients.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software sales and account management. Use keywords from the job description, such as 'customer relationship activities' and 'strategic plans', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Account Manager position at MasterControl. Mention specific experiences that showcase your ability to develop customer relationships and identify growth opportunities.
Showcase Relevant Skills: Emphasise your communication skills and proficiency with tools like MS Office and Salesforce. Provide examples of how you've used these skills in past roles to achieve results.
Highlight Industry Knowledge: If you have experience in the Life Sciences, Medical Device, or Manufacturing industries, make sure to highlight this in your application. This knowledge can set you apart from other candidates and show your understanding of the market MasterControl serves.
How to prepare for a job interview at MasterControl
✨Understand the Industry
Familiarise yourself with the Life Sciences, Medical Device, and Manufacturing industries. Knowing the specific challenges and regulations these sectors face will help you demonstrate your understanding of MasterControl's clients and their needs.
✨Showcase Your Sales Experience
Be prepared to discuss your previous software sales experience in detail. Highlight specific achievements, such as exceeding sales targets or successfully managing client relationships, to illustrate your capability as an Account Manager.
✨Prepare for Consultative Selling
MasterControl values a consultative approach to sales. Be ready to explain how you would identify client pain points and propose tailored solutions. Use examples from your past experiences to showcase your ability to build long-term relationships.
✨Demonstrate Communication Skills
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. Consider preparing a mock presentation or product demonstration to showcase your ability to convey complex information effectively.