Vice President, Product Management CAE Consulting (Business & Market Insights)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Vice President, Product Management CAE Consulting (Business & Market Insights)

Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

Within the Services organization, Customer Acquisition & Engagement (CAE) places Mastercard at the heart of our customer’s B2C and B2B growth and loyalty strategies. As part of CAE, Marketing Services helps our customers acquire, engage, and retain customers with end-to-end digital marketing services differentiated by our global marketing expertise and track record, data and technology advantage, global network of preferred partners, and Mastercard brand assets.

We are seeking a Vice President to lead the CAE Consulting product management function (as part of Consulting in Business & Market Insights (BMI)) with the mandate to design, enhance, and bring to market consulting solutions that are directly linked or complementary to the growth of the Consumer Acquisition & Engagement business.

The Vice President, Product Management will dual-report to the EVP of Consulting and EVP of Marketing Services and be responsible for developing and managing all aspects of new and existing CAE consulting solutions.

Key Responsibilities:

1. Define a compelling vision for our CAE advisory offerings with a focus on lifecycle management, personalization, and loyalty solutions that align with market needs, organizational goals, and industry trends.
2. Own the global product line strategy and go-to-market expansion for CAE Consulting, in close partnership with the global CAE product and commercialization teams.
3. Establish an innovation agenda focused on building cutting-edge solutions that leverage Mastercard data, technology, and expertise and insights across marketing, loyalty, and personalization.
4. Collaborate with executive leadership, sales, marketing, delivery, and other relevant teams to align priorities and communicate value propositions effectively.
5. Ensure consulting effectively advances our positioning and differentiation in marketing and loyalty and leads to cross-sell of CAE services and platforms as well as adjacent consulting, analytics, and implementation offerings.
6. Accountable for day-to-day management, business reporting, and tracking for CAE Consulting as well as supporting strategic ad hoc initiatives.

All About You:

1. Experience leading consulting engagements and building consulting-led product solutions.
2. Deep understanding of marketing and loyalty concepts and appreciation for their ability to drive business growth and profitability.
3. Intellectually curious with an entrepreneurial attitude and a results-driven mindset.
4. Ability to influence with authority – anticipate and proactively address issues that may arise.
5. Excellent strategic thinking, communication, and stakeholder management abilities.
6. Willingness to work across silos and experience in leading by influence.
7. Flexible and creative, able to not only adapt but also thrive in a constantly changing, high-growth environment.
8. Strong quantitative business acumen.
9. Candidate should have relevant academic credentials as well as functional and industry experience to support their application.

This is an opportunity to shape the future of Mastercard’s advisory services in a fast-paced, innovative environment.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

#J-18808-Ljbffr