Trainings Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Trainings Product Manager

Who is Mastercard?

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Overview:

Mastercard Learning Accelerators is the global go-to resource for professionals looking to learn, upskill, and get certified. The solution brings together world-leading thinkers and Mastercard’s global experience and expertise in payments and technology.

With Mastercard Learning Accelerators, professionals can unlock growth through concepts, tools, technologies, and real-world insights. The Learning Accelerators team is responsible for:

1. Defining value proposition, product strategy, and go-to-market plans
2. Scaling programs regionally and globally
3. Managing cross-program strategic efforts with other areas
4. Managing the P&L and resources related to the products.

Role: Product Manager Training Events

The primary responsibilities of the Product Manager are to:

• Identify training event needs, define value proposition, pricing, and go-to-market strategies globally (core, services, value-added)
• Engage and collaborate with Consulting, Delivery, and Network teams to leverage skills, develop, and deliver high-impact trainings
• Create, participate in, or review sales materials and engage with regional teams to enable product roadmap, implementation, and demos
• Identify trainer needs and coordinate the formation of a broad base of expert trainers across relevant regions
• Gather, assess, refine, and prioritize Mastercard product requirements, coordinating with stakeholders to improve value propositions
• Evaluate results and define strategies to optimize capacity, attendance, and satisfaction scores
• Collaborate with Learning Designers to create interactive elements, simulations, certifications, etc.
• Oversee and manage the P&L of training events and growth targets in collaboration with stakeholders
• Act as a passionate advocate of the product vision and the voice of the customer throughout development and implementation

About You

• Experience managing global projects and executing multiple initiatives impacting programs
• Exceptional project management skills in cross-functional environments
• Knowledge of payment technology and finance topics
• Strong communication skills to manage stakeholder expectations and ensure plans are followed
• Confidence to advocate for projects and hold the line with internal teams
• Excellent relationship-building, collaboration, and organizational skills
• Proficiency in presentation and office tools
• Consulting experience is a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Therefore, every employee or associate must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of accessed information
• Report any suspected security violations or breaches
• Complete mandatory security trainings as per Mastercard’s guidelines

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